Western Auto Body is an auto repair shop with two locations in Sebastopol and Santa Rosa. It is known for providing great customer service and detailed auto body repair work where quality and service unite. Multiple reviews highlight the staff as the greatest, describing them as helpful, friendly, competent, professional, knowledgeable, and personable. This makes for a low-stress experience. Customers report that the work is perfect and guaranteed, with one noting their car looked better than before it was damaged. The staff is commended for being very helpful, keeping customers updated on repairs, and being informative. They are willing to help with unique situations, handling insurance claims and even providing a loaner car. The shop is clean and cars are returned clean inside and out. Many customers state they will never go any place else, will definitely return, and highly recommend Western Auto Body to everyone.
They we're chill and easy to work with. Car looks great. No complaints.
February 2025
This is a great shop. Veronica is so friendly and helpful. They got me in the next day for a quick fix and Eric pulled out a dent for me. Milo is a great shop dog. Check this business out, it's a gem.
October 2024
Efficient and capable. Loaner car as needed. They make unhappy situations more cheerful.
