US Post Office Annex
USPS,
Post Offices,
Shipping CentersHours:
2850 McBride Ln #2850, Santa Rosa CA 95403 Hours
About US Post Office Annex
US Post Office Annex is praised for its friendly and helpful staff, providing excellent customer service. Many reviews highlight the dedication of employees, particularly one staff member who went above and beyond to assist a customer with a lost mail issue, demonstrating empathy and exceptional service. Customers appreciate the staff's willingness to help track down packages and explain delivery issues, making the experience pleasant and stress-free. Although parking can be challenging at times and there may be long wait times, the overall service quality remains a strong point. Some customers have experienced delays with their packages, but the communication from the staff has been reassuring. The location may have odd hours, but it is generally not too busy. Overall, US Post Office Annex is recognized for its commitment to customer satisfaction and a friendly atmosphere.
Most Recent Reviews
January 2025
Don’t answer the phone. Employees look like they just rolled out of bed, poorly groomed and bad attitude. Customers are an inconvenience. Waste of taxpayers money on these lazy employees
December 2024
Sometimes my packages are there for a while but today I got a call from them after like a month of it being stuck in the post office to let me know my package doesn't contain a address so idk how to feel about that but the service was great when they called!
December 2024
They never answer the phone! I shouldn't have to drive down when everything can be taken care of with a phone call. They also close at 2pm which makes it more difficult to find the time to drive over. Answer the phone!
More Comments(85)
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