The UPS Store #4739 in Santa Rosa is a locally owned and operated business that provides a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Many customers have praised the friendly and helpful staff, particularly noting the exceptional service provided by employees like Amy and Ellie. Reviewers appreciate the reliable, fast, and easy experience when handling their needs, from taking passport photos to shipping packages. The store is conveniently located in the Market Place Shopping Center, making it easy to access and park. Overall, customers feel grateful for the care shown by the staff and often choose this store as their regular UPS location due to the warm and welcoming atmosphere.
I came in and was told that “ground” would break my package and that I had to pay extra for fragile shipping. They also wouldn’t share more affordable shipping dates. Left feeling disappointed.
January 2026
returns are always hella easy and no hassle, i even got passport photos there too its great
October 2025
Super helpful team! They made shipping and printing easy and stress-free. Definitely my go-to UPS Store. Great experience, will definitely use again!
