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“Mailbox Near Me saved me! I came in 5 minutes before closing and Florence took me in even though I had to do 2 Live-scans which take time. She was patient, thorough, professional, and even stayed open an extra 30 minutes to allow me to get this done. Any other business would’ve said come tomorrow. Thank you, Florence! I really appreciate you!”
“I had an extremely positive experience. The young man who helped me was exceptionally helpful and courteous. Instead of pointing me in the direction of what I was looking for, he walked me over there and suggested other options since the gift boxes didn't come in the right size for my item. All quite unusual in today's typical climate of poor customer service.”
“I have been using this location since 2019 and I have been very pleased with the service. From when Erik, Daniel and now the new staff I am very pleased. Only issue I have is the parking but it is a hit and miss. I have received packages other than just my mail here. Both husband and wife are very helpful. At times I am coming from far so I call and ask if I have mail and as always they let me know. Keep up the good service and always thankful knowing my packages are secured.”
“The print team at this location is always exceptional. They communicate to make sure they are getting you the best quality job in a time frame that works for everyone, and they do a fantastic job with the final products.”
“I’d like to commend employee #184085 (sorry I didn't get your name) for her outstanding service during my recent visit to your UPS Store. I’ve been coming to this location for over three years to drop off eBay items I’ve sold, and I’ve consistently had positive experiences—but this recent visit truly stood out.
After two failed attempts at other shipping stores—one of which damaged the packaging of my item—I arrived frustrated and unsure if I’d be able to ship it properly. Employee #184085 immediately took initiative. Despite a line forming behind me, she remained calm and focused, carefully measuring the item and testing two different box sizes to ensure the perfect fit. Her attention to detail and commitment to delivering the right solution were exceptional.
She never rushed the process and made sure I was completely satisfied before moving on. Her professionalism and dedication turned a stressful situation into a smooth and reassuring experience.
Thank you for having such a thoughtful and capable team member. I’ll continue to rely on this location for my shipping needs, thanks to the consistent quality of service and care.”
“Great Service and fantastic customer support.I was impressed with the the different options and services that they offered, makes everything very convenient.To top it off, they were very fast and pleasant.”
“First time ever stopping here, it was conveniently located, but have to say this seems like great business. The gentleman there walked out to my car with me to make sure he could take my UPS return. Friendly and helpful goes a long way.”
“Very good service and the guy was very respectful and kind and had positive energy and have good customer service ? thank u ups and the guy at the store blessed ? ? ? have a blessed day ? ? thank u Mr. Arsen very good person u are and have a blessed day ?”
“Such a great market. Very fresh deli area and wonderful fresh produce. Personnel always helpful and very friendly. I do wish they would carry the lasagna again. It’s been years.”
“My experience here was mixed. The tax preparer was knowledgeable and took time to explain deductions and credits, which made filing feel less stressful. I appreciated the friendly attitude and how they guided me through some confusing parts of my return. On the other hand, communication about document requirements and deadlines could have been clearer — I had to follow up a couple of times for updates. Overall it’s a solid option if you’re looking for personal help with your taxes, though a bit more proactive communication would improve the experience.”
10AM - 3:30PM
25876 The Old Rd, Stevenson Ranch
Shipping Centers
“Mike and his team are extremely knowledgeable and polite. It is very hard to find great customer service nowadays. I will surely return to this UPS Store. Also, I like the new look of the store.”
“The employees are very efficient, helpful and patient. Mike, the owner, went above and beyond to help me with returning some rugs to a vendor on Amazon and he did it with good humor, efficiency, patience and kindness.”
“Great staff, Jose & Jessica are dedicated to making sure all orders get processed accurately and in a timely fashion. I highly recommend Valencia for 3PL services!”
“I needed a notary at the last minute and contacted Denise and she was right there to help me out. She was a life saver. She’s professional, thorough, and accommodating. I will definitely be using her for all my notary needs.”
“Ruben and the RDL team are truly the best! The support and attention to detail they provide in all aspects of the project and task on hand doesn’t go unnoticed. Ruben takes the time to acknowledge any of your questions and concerns and is a great partner to collaborate with in finding solutions and executing everything as seamless as possible. They are well versed in their craft and truly a joy to work with!”
“I like this store. Very organized & efficient. Employees are polite. The parking is a mess. I'm surprised at the poor reviews. I've almost always had a pleasant experience when dropping off packages.”
“I bought a DHL express shipping label and Best Mail took care of me with printing the label and packing it. They’re so kind and prompt. I highly recommend them!”
“(Translated by Google) Very polite and helpful. Fast and reliable service, you can also call to ask for the exchange rate before coming which I find very useful. I definitely recommend it!(Original)Muy educado y servicial. Servicio rápido y confiable, también puedes llamar para preguntar por el tipo de cambio antes de venir lo cual me parece muy útil. Sin duda lo recomiendo!”
9:00 AM - 6:00 PM
11145 Tampa Ave, Northridge
Shipping Centers
“Box is not where it’s shown on the map - walked around for several minutes until I saw another review mention that it’s at the far north end of the building nearest Rinaldi.”
“First time trying Go Postal Plus. A friend suggested that I use them to ship a package international. It was a great place to see all the different shipping companies' prices to make a decision for my package. They are trustworthy and knowledgeable about their products. It was effortless and efficient to make a decision. I highly recommend that you visit give them a chance and see the value-added service they provide.”
“Came here bcz it was one of the few P.O.s open on a Saturday. The sweet & professional employee working the counter, Brandy, was the BEST. So repectful, zero attitude, and hard working.”
“This UPS Store location is the best. I always have a positive experience and the staff is extremely friendly, efficient and helpful. Joe runs the place with professionalism and genuine care for customers. They go out of their way to make sure shipments are handled properly.
It’s rare to find this level of customer service these days. The store was clean, organized, and everything ran smoothly. Highly recommend!”
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“Convient array of shipping services. I love having a local shop to pop into and quickly ship off a package. The workers are friendly and do their best to handle customers quickly. They used to have a team of older workers that were very fast and knowledgeable. The newer younger team is sweet, but still developing their customer service skills. For instance, even though I called ahead to verify that their notary is available today, when arriving at the store 5 min later, the notary was on a break and customers waited for service. Also, the scanner used for self service Amazon quick package drop off was not working and the team didn't know how to get it working. So four customers were lined up and waiting. The service quality and speed have definitely dropped, but the convenience is hard to beat.”