“Just went into the Sebastopol branch because of a problem with a check order. The teller reviewed my order, pinpointed the problem, gave me a revised ETA and offered to print out temp checks for me before I even had to ask. She was new, but knew all the steps to take. Stellar, friendly service from this branch, as always!”
“Recently had to have my account changed due to possible fraud and went in to the branch take care of the details. Did not have an appointment, however, they were able to immediately assist me. Caz provided top-notch customer service and was equally impressive with her knowledge of the branch, loans, and RCU in general. . . Just wanted to thank her for making something that can be not so much fun so easy! Thanks lots!!! Reaffirms the reason that I have stayed with RCU for so long - keep up the good work!”
“extremely friendly, transparent, assertive and effective at helping customers goals ! everyone in the building. I'm impressed every time I'm in there.
For example when getting docs notarized ; I have brought docs unrelated to Wells, and without flinching, they service me. NO other bank will do that. I have verified this to be true repeatedly.”
9AM - 5PM
100 S Main St, Sebastopol
Banks
“Philena is amazing!!!!! I'd recommend B of the W to anybody looking to open an account because they really care about their clients. Hands down one of the best banks I've ever dealt with”
10AM - 4PM
7185 Healdsburg Ave, Sebastopol
Banks
“5 stars for Cori who was very helpful multiple times. I've never had a problem visiting the bank which I rarely need to do because I've learned to use the mobile app (amazing for me)!”
“I recently had an excellent experience here opening a home equity line of credit. Manager Michael Johnson was my contact. The process was incredibly quick and simple. One of the best experiences I've ever had with a bank. I had accounts with Umpqua previously so I trusted them, but they went above and beyond.”
“Community First branch in Sebastopol makes you feel like family ?Michelle, the branch manager, is so warm and welcoming. She recently helped me with a loan process that went so smoothly, I wouldn't dream of going anywhere else. They truly live up to their title!”