Mobile Phone Accessories near Sebastopol, CA
17 locations found near Sebastopol
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“I can not thank Mr Serrano enough for taking the time to help me!The day before I was at the AT&T store in Windsor 6500 Hembree Ln, Windsor desperately looking for help. The unkind man who would not help me just kept telling me “I can sell you a phone” and when I asked to use his phone to call AT&T he said no. He also said nothing could be done to get my AT&T account back. I don’t know if he was intentionally lying or lacked the knowledge of how to do it.I had switched from AT&T to T Mobile because reception had dissipated to the point that I was not getting calls. I brought my perfectly good working cell phone over to T-Mobile because they verified it would work. It didn’t end up working. :-( This is the only phone in my home. I am currently caring for my mom on hospice and it is crucial to have a working phone. I was desperate to get the working phone.I arrived at the Stony Point AT&T retail store braced for another bad experience but I received the exact opposite. Mr Serrano said no problem I can help you. It’s called a “Win Back”. He spent the next 2 hours jumping through AT&T and T-Mobile hoops to have my old account reinstated and working. There are privately owned retail stores and there are corporate stores. Usually if you are having technical difficulties the retail stores are not knowledgeable and don’t really want to help because all they want to do is make money by selling you a phone. Mr Serrano and the Stony Point AT&T store are not like that. The next time I need a new phone I will go to them. They earned my business with their generosity, experience and knowledge.Mr Serrano is my hero. Life is so hard for me right now caring for my dying mom. Kindness goes far in keeping me going and my chin up.”
Mobile Phone Accessories
“Alex was incredibly patient and understanding with my mom, who isn't fluent in English. He was a phenomenal sales representative who introduced the latest phones in an easy-to-understand manner. He facilitated and explained the entire process without getting frustrated despite how long it took. I'm amazed at the wonderful customer service we received and look forward to our next AT&T visit!”
Mobile Phone Accessories
“Customer service at AT&T on Mendocino in Santa Rosa has superior management compared to other locations I’ve experienced.Customers can tell whether or not you care to help by providing trustworthy information irregardless the fact that I’m a woman , I’ve been taken for a fool in the past but the Mendo location is up front as well as a courteous , throw in some true kindness and that right there will always win above and beyond any thing else .Thank you , Teddy and thank you to your team of cool people .Sincerely ,J. René”
Mobile Phone Accessories
“Super helpful and attentive. Sean was amazing and trying juggle multiple customers. The other employees were all super helpful and one in training did everything he could to learn everything throughout the process while trying to assist customers as best he could as well. Very professional store”
Mobile Phone Accessories
“Giovany was amazing, i completely didn't know what i was doing, he helped me fix my gmail password and he is an exciting sales person and smart. I will highly recommend Gio!”
Mobile Phone Accessories
“If there's a better cell phone store out there, I don't know about it. Better than the store itself is the shining star "Abdul"...literally the most experienced, well rounded, intelligent, and friendly cell pro you'll ever meet. This guy makes Elon Musk look like he's still in preschool. What can't I say about Abdul. The guy is amazing. He should be running the store. Better yet, he should be running a region. Even better, this guy should be the Corporate Trainer for all Cricket Stores. (I outta' know, I've been in Executive Management for 20+ years.). I certainly hope the owner of this store is reading this. **Abdul is amazing!** I highly recommend that if you're shopping for a cell or need any cell help, go here. Ask for Abdul. You won't be disappointed..”
Mobile Phone Accessories
“Fernando to the rescue! He's a real treasure to the community. Hard to find tech accessories, cords you name it, he has it. Wonderful, reasonable prices. He has helped us multiple times and done superb work. Highly recommended.”
Mobile Phone Accessories
“To whom it may concern: Santiago is very professional employee, I known him for three years and I believe he will go far with your company ( Cricket). He knows his technology and he is a hands on employee. I truly believe in him. Sincerely, Karren Brock”
Mobile Phone Accessories
“Isiah is the best! It was a busy day and they were understaffed, but he made sure everyone was taken care of in a timely manner. He gave me the information I needed in order to decide on a new phone and the accessories, as well as transferred my information to my new phone. He did all of this while helping 7 other people who came in the store and was kind and courteous to everyone!”
Mobile Phone Accessories
“Thank you Yarra for the amazing customer service, and for helping me with my new phone. I deff recommend coming to this location. Super accommodating and efficient.”
Mobile Phone Accessories
“My family and I had a very satisfactory experience with the customer service at this location. Joaquin. G, was very patient and polite in answering all my questions and helped me get a new phone in no time. The young lady who was also present on 8/31/22 (please forgive me I'm not the best at remembering names) was very kind and sweet with my daughter. If we ever need another phone we know exactly where we are going. Thanks again you two, you both deserve a raise.”
Mobile Phone Accessories
“Sarah was great ? I wanted a new phone she's very knowledgeable, very helpful I went to the store 3 times and she help me each time. I hope she gets recognized for the great customer service she provides”
Mobile Phone Accessories
“I’ve been with att almost 4 years , a little expensive compared to competitors but I always had reception comparison with people around me with different carriers-services !!”
9:00 AM - 8:00 PM
2166 Santa Rosa Ave A-7, Santa Rosa
Mobile Phone Accessories
Mobile Phone Accessories
“Manuelo was awesome. Boost is not. My phone was stolen n the thieves are using it even did a device swap. Went in there for help porting and got help b but now I was told I still didn't get the port pin smh”
Mobile Phone Accessories
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AT&T Store
801 Gravenstein Hwy S, Sebastopol Locations
“Many many thanks to Juvencio Orozco, a Verizon employee who took the time to figure out why my phone had stopped working properly. He was kind and awesome, and I appreciate him! Thank you, Verizon.”