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10AM - 12PM
28251 Silverado Canyon Road, Silverado
Post Offices
“Kathy is the best! Not only is she courteous and professional she's always greeting me with a smile. I'd like to think the United States Post office for having such a phenomenal employee such as Kathy.”
“I used to avoid going to the post office at all costs, even if it cost more to use UPS or FedEx, but today I went to the post office in Lake Forest and they changed my mind completely! The place was clean. The air conditioning worked. And the staff was super nice and FAST! Chrissy helped me send a complicated package overseas and was cheerful and super helpful!”
“I had a passport appointment. Tyler was friendly and super helpful. He looked over my application and noticed that it was incomplete and he took the time to help me. The whole process was quick and easy and I’m so grateful for the professional and knowledgeable assistance that I received.”
“I honestly don’t understand the negative reviews for this Post Office. Everyone there has been friendly and helpful. It’s in a convenient location and I appreciate it very much.”
9:30AM - 2:30PM
24001 Calle De La Magdalena, Laguna Hills
Post Offices
“I would like to take this opportunity to express my sincere appreciation for USPS clerk Josh
I arrived at the post office just about five minutes before their closing time, with a particularly complex request. I needed to first use the self-service kiosk to prepare a prepaid Priority Mail envelope (which required purchasing postage and printing a label) and then go to the counter to mail my passport renewal documents to the Chinese Consulate.
When I first approached the self-service kiosk, I was completely unfamiliar with how to operate it. Josh noticed I was struggling, and despite the fact that it was already the end of the day, he came over voluntarily and patiently walked me through each step of the process. He explained everything clearly, ensured that my prepaid envelope was set up correctly with the right postage and tracking number, and then assisted me at the counter to prepare and send my package.
What truly impressed me was his extraordinary patience and professionalism. Even though by the time we completed the entire process it was more than 30 minutes past his scheduled closing time, Josh showed absolutely no sign of impatience. He maintained a calm, friendly, and professional demeanor throughout, making sure that everything was done correctly and that I felt comfortable with the process.
This level of customer service is rare and deeply appreciated. Josh not only demonstrated technical expertise but also genuine care for customers, going above and beyond to ensure I was taken care of. I am sincerely grateful for his help and hope that USPS will recognize his exceptional dedication and professionalism.
Thank you, Josh, for turning what could have been a stressful situation into a positive and memorable experience.”
“I work with Allegra and I've only ever had a good experience with mailing through here. Elva and Lily have taken care of us for quite a while now. We couldn't handle the mailings that we do without them!”
9AM - 2PM
15642 Sand Canyon Avenue, Irvine
Post Offices
“Really appreciate the help with a package that was mistakenly delivered to my old address! Everyone was very understanding and empathetic, and I received a call back very quickly with information about where the package was. They arranged to have it delivered to my current address and got everything sorted out. Thank you so much!”
“Great service here. Susan and Panya went above and beyond to help us with multiple packages At the end of the day. they both were super friendly and helpful and efficient . Can’t thank them enough”
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“This is a hard working local post office which I appreciate very much. They know regulars by name and the postal drivers are the best! I am glad they are there to serve this community!”