Verizon, through its partner Wireless Plus, is a multi-door retail organization providing wireless services. Customers report that staff members go above and beyond, displaying friendly attitudes, patience, and professionalism. They keep a cool head even when busy and assist thoroughly with complicated problems like activations, bill issues, and transferring service from other carriers. This help makes stressful processes easy and efficient. Specific highlights include employees who are described as extra helpful, awesome, and rockstars for their service, with one noted for delivering a present energy. A manager is commended for being incredibly patient and thoughtful with explanations. These positive interactions, where staff work diligently to assist customers and manage complications, are a reason customers choose to stay with Verizon.
Me and my wife had new phone in Verizon in South Pasadena yesterday. Tatiana assisted us all procedures. She was a very nice and kind. Explained everything we need. We were really happy with her.
August 2026
I wanted to take a moment to express my appreciation for the young lady who assisted us with upgrading our phones. Ms. Meixin was incredibly patient, polite, and genuinely helpful throughout the entire process. Her dedication to ensuring we had a smooth experience made all the difference. Thank you for your outstanding... read full comment
August 2026
My recent visit to the store worked out great. It was to my expectation as an existing Verizon customer. Tatiana and Mason answered all my questions about my plan, upgrades and options.
