Appliances in South San Francisco, CA

“After dealing with a flood in a two unit building my family and I were faced with a forced renovation of two kitchens. After visiting several showrooms in the Bay Area, we decided to have Sincere Home Décor at the South San Francisco location design both kitchen cabinet layouts. We worked with Senior Designer and Sales Associate, Allison Li and we were extremely pleased by her friendly demeanor, quick response, and expertise in helping us put our two kitchens back together. Below is the incredible service we received from Allison: a. She walked us through each step of the process and really put us at ease during a very stressful renovation. b. My contractor was not familiar with the installation of the cove crown molding and cabinet base molding. Allison took the time to send photographs and included instructions on the installation. c. She has incredible attention to detail. For example, our refrigerator placement was next to a wall. Allison made sure there was enough space/clearance for the refrigerator doors to open at full width for the interior refrigerator drawers to fully pull out without the doors being in the way. d. She explained how to adjust the drawers and provided photographs. The visuals helped tremendously. e. She helped me when I had some issues with my cabinetry and worked with me through the process until it was resolved with the manufacturer. For example, my spice rack was not closing correctly. Allison worked quickly to contact the company and they sent the replacement parts to fix it. She also had her managers assist with adjusting the drawer itself when I brought it into the showroom. f. Her manager, Phil, assisted with providing documentation requested by the insurance company. When it came time to purchase our quartz countertops and hood vent, my family and I did not hesitate to purchase them from Sincere Home Décor. We received the same quality of customer service. Selecting the countertops was easily done at their Oakland warehouse and the installation by Ken was great. There were also plenty of hood vent options to select from and a simple process to order. My family and I are grateful for the excellent customer service that Allison and the entire staff at Sincere Home Décor provided to us. We highly recommend them if you are doing a kitchen remodel.”

“We’re a family-owned ice cream shop in Bremerton, WA, located at the ferry terminal. A few years back, we purchased an Oscartek display case because of their reputation for quality and design. The machine looks great — but within a couple years, we had multiple issues: thermostat failure, two compressors going out, and a complete shutdown just before the 4th of July.

Yes, it was frustrating. Yes, it felt like we got a lemon. But this is where Oscartek showed who they really are.

After our second compressor failed — days before our busiest week of the year (Bridge Blast and the 4th) — we were on the verge of disaster. No ice cream in the display case, sales down 30% from last summer, and customers walking into a dark, empty case wondering if we were closing for good.

I called Oscartek in a bit of a panic. Instead of brushing me off, they immediately took action. Within 20 minutes, I got a call back from their sales team with their technician on the line. That tech dropped everything, drove to the warehouse, grabbed two new compressors and starters, and shipped them overnight — on their dime. Our local techs installed them the next morning. By nightfall, the case was back up and running just in time for the weekend.

Their technician was friendly, professional, and supportive — exactly as our own local techs described him. Even after all the hiccups, Oscartek stood behind their product and stood with us as a small business. They didn’t pass the buck. They didn’t make excuses. They acted fast, took responsibility, and helped save our summer.

You don’t see that kind of commitment anymore — especially in 2025. So yeah, maybe the unit had issues, but the company? They’re the real deal.

If you’re a small or family-owned shop thinking about where to buy... buy from Oscartek!! Not just for the product — but for the people behind it.”

“First time I made a purchase here. I was looking for mini split line sets, but a particular kind. Uv rated, 1/2" and US manufactured, etc. They didn't have what I needed in stock, But Edwin said he can get it pretty quick for a job I'm getting ready for. Instead of choosing to get me off the phone, he gave me options. Within a few days they had the line sets, and they followed up a few times with a status.Edwin was friendly, helpful, knowledgeable and followed through!I don't know why they have a 3.8 rating, they are 5 Star in my book!! Thx again guys!”