“I've had an excellent experience working with ClickAway in Los Altos. The staff I have worked with, mostly Daniel and Sadaf, are very knowledgeable and experienced and have solved my various serious as well as trivial problems. They've also been very pleasant to deal with and have responded to my questions promptly. I highly recommend ClickAway Los Altos.”
“Have gone here the last two years for help, guidance and assistance with my laptop. The staff have been nothing but extremely helpful, polite and understanding. I highly recommend this store to anyone who needs any computer support no matter what type. Thank you for your help and dedication. Shout out to Charlotte! Thanks !!!”
9AM - 6PM
472 E El Camino Real, Sunnyvale
Computers
“I got into a real jam that ClickAway got me out of. Spend way to much money to build my 2 kids gaming PC's for Xmas. One of them fire up and worked perfectly. The other one wanted to keep resetting randomly. This was beyond my skillset so I called Trang Dinh at ClickAway and explained my pickle. Mind you this is 4 days before Xmas. She told me to bring it and she would get to work on it immediately. The issue took some time to track down and it turned out to be a faulty motherboard. Trang let me know that she felt the power supply and the Mb should both be changed out. I rushed replacements from Amazon which arrived on Xmas eve. Spent all night rebuilding the PC. Very relived and happy to report that Trang's troubleshooting was spot on. New MB and power supply worked perfectly and Dad was able to look like a superstar to both my kids as I delivered working gaming PC's. Both PC's have been in heavy use since Xmas with zero faults.
Trang literally save Xmas in my house this year. Cant thank her enough. She charged me a very fair price for the work rendered. She was very engaging and communicative throughout the entire process.
Thank you Trang for all that you do!! You are a rock star!
Thanks ClickAway. 5 stars from me!!”
“Hit "format disc" on my extended storage drive instead of my memory card. Oops. Brian ran 2 different scans and put them on a drive I provided. Most all file root systems are intact. Pretty much saved almost everything, with slightly different results on both scans. Now I'll just run Duplicate File Finder Pro and delete the dupes...and consolidate. Do a little more digging and all is good. Good service and good experience. Lucky to have taken it to him immediately. Highly recommended!”
9AM - 12AM 12 - 6AM
611 Vaqueros Ave, Sunnyvale
Computers
“I needed a legit battery for my moto Z4. Tried a couple from another online retailer, both were counterfeit. So glad I found your site! The fitment is exact. The cable lines up perfectly and the device charges and discharges correctly. Shame on that other outfit.”
“If you’re looking for a new TV, I highly recommend working with Rosendo at Best Buy, San Carlos.
I recently went in to replace a TV I’d had for over 10 years, and it quickly became clear just how much the technology has changed. While I had a general idea of what I wanted, I knew I needed some guidance—and I’m very glad I ended up working with Rosendo.
Today’s TV market is full of options—LED, Neo QLED, OLED, and more—and it can be overwhelming if you’re not up to speed on the latest tech. Rosendo is incredibly knowledgeable and explained everything clearly and efficiently, without ever being condescending. He took the time to understand what I was actually looking for and guided me accordingly.
What stood out most was his honesty. He ended up saving me a considerable amount of money—not just on the TV itself, but also on installation. He clearly explained what I didn’t need, as well as what would genuinely benefit me. He could have easily upsold me on unnecessary add-ons, but instead focused on finding the best solution for my needs. That level of integrity builds real trust.
He also pointed out benefits of my Best Buy membership that I wasn’t even aware of—like having a window of time after installation to make sure I’m happy with the TV, with the option to exchange it for a different size or model if needed. That gave me a lot of confidence in my purchase.
Most importantly, I never felt pressured at any point. For example, when it came to the extended warranty, I wasn’t sure what I wanted. Rosendo let me know I could always add it later, giving me time to review options and make the right decision. I walked away feeling confident that I made the right choices—and that was entirely due to Rosendo.”
“Shout-out to Jesus who was super friendly and helpful. No pressure sales tactics. I went in to purchase an oven range (eventually bought it online after seeing it in person) and also checked out the Pixel phones and the new MacBook. Would definitely come back.”
“Brian went above and beyond 3 weeks ago in helping me get new iPhone thru AC ... coordinated with Hillsdale apple store to verify stock and was kind thru entire process...I'll drive across bay to go here
Saved big time.. old iphone was totally dead and was workday ... very thankful ?”
“Karishma, the store manager, took her time to address a matter that has been ongoing for several months without proper follow up from other parties involved. She even took the time to make a call to Apple Customer Support and have everything resolved. Thank you to Karishma and the team at Apple Hillsdale..!!”
10AM - 7PM
379 Stanford Shopping Center, Palo Alto
Computers
“i love the design of the store, really clean, many employees who offer to help you and they are really friendly! The store got a front and backside, in the front are all new devices in all varieties, in the back you can find a bunch of accessories and the airpods to try.”
“Been living nearby for almost six months and finally made it to Stanford to soak up the vibe of this top-tier campus! The bookstore is amazing to browse and shop. I was so surprised by all their brand collaborations—Lululemon, Nike, and even Free People! Also, their teddy bears are absolutely adorable and make the perfect gifts for little ones.”