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“Went to get international shipping. The couple who run the store were super helpful and took their time with each customer -most of the people that came in while they were helping me were doing Live Scan. If someone was missing documents, they didn’t just send them off. They gave them instruction on reaching out to the business that needed to give them the rest of the paperwork needed.
Super efficient. Also the business is clean and not at all sad or messy looking like most postal service places are looking these days.
Parking is also good on weekday -went on a Monday afternoon.
They offer Fedex (what I used as it was most reasonable), DHL and USPS for ship/mailing.
Highly recommend and will be back to mail and ship for things that need to go out asap.”
“Came into the store on July 22 at around 1:20 PM to return some Verizon equipment and the two gentlemen that were there were amazing very helpful and kind! The representative that helped me was able to figure out a mailing address that I needed because Verizon wasn’t helpful but he was able to figure it out fast and efficiently. They were also very kind and offered my kids some stickers. These two gentlemen deserve a raise for their awesome customer service!!!”
“i came for a live scan and vedita was so nice & definitely my best experience getting a live scan! she is the best and i’ll be coming back to this ups !”
“I love coming to this UPS Store! Emad, the owner, is seriously the best and always so helpful. Him and everyone at the location are super friendly, patient, and always goes out of the way to help with whatever I need. You can tell he genuinely cares about his customers. I’ve had such a great experience every time I’ve gone in and would definitely recommend this location!”
“Annie made my new business cards and it looks great. If you need some business cards to be made Annie can help you besides all of the other things like printing, flyers and shipping.”
“Aaron and his team are incredible! Needed a couple large posters printed for my mom’s birthday and he got them done asap!! This store has everything you need”
“I had such a great experience at this UPS Store, and I really want to take a moment to recognize Howie.
From the moment I walked in, he was incredibly friendly, welcoming, and genuinely happy to help. What stood out the most was how patient and detailed he was in explaining everything. He made sure I fully understood all the services available and what options would work best for my situation, without rushing me at all.
Howie also has a great personality — he communicates in such a natural, engaging, and warm way. You can tell he truly enjoys helping customers. His positive attitude and bright smile made the whole experience feel easy and comfortable.
It’s honestly rare to come across someone in a shipping store who provides this level of customer service. He went above and beyond, and it did not go unnoticed.
Thank you so much Howie.”
“Awesome place!!! Quick in Filling scripts....im adding more....there driver wasn't at work...so a another worker came to the to the rescue....this pharmacy above customer service....they are just amazing people who have a lot of love and compassion!!!!!!!”
“Autumn provided excellent service! I came in with a long list of things to take care of, and she patiently helped me get everything done. She was friendly, professional, and made the entire process easy. Thank you, Autumn!”
“This is one favorite UPS store, the associates and management as always friendly, polite and helpful. I am greeted every time I come in an I genuinely appreciate that. Additionally they are proactive in helping customers. Normally, I'd have to initiate for help, but the team at this garden grove west location initiates first which makes me like a valued customer!”
“I came in for a live fingerprint scan and Krish was the operator. They were very helpful and walked me through the entire process. The service was fast and easy and Krish helped make that experience worth while!”
“AJ is incredibly helpful. Had to clean out a bunch of filing cabinets and get quick and reliable shredding service. Definitely recommend working with this branch.”
“1. Very personalized customer service at this store
And great support from the entire staff..
Dealing with responsible people makes things go better….”
“This UPS Store was truly a breath of fresh air during a very stressful time. I was pleasantly surprised by how resourceful and helpful the store was overall. Samantha went above and beyond assisting me with copies and making sure everything was exactly how I needed it.
I was in the middle of planning a funeral and needed several last-minute items completed quickly. What would have taken me hours to handle on my own was made so much easier because of her patience, kindness, and professionalism. I’m incredibly grateful for the support and highly recommend this location.”
“This is my favorite location to rent Uhauls!!
Postal Annex in Long Beach has mailing services and a wonderful gift shop.
The whole staff are super nice and friendly. Parking is easy too!! Thanks to Postal Annex!!”
“My go-to UPS store for need of shipping out packages or returning my Amazon’s orders. The staff here is always helpful & exceptional polite.
Thank you”
“This is an absolute must for any small business. post Box Newport has been integral to the launch and success of my small business. This is a family run business that thinks big business. Shout out to Shane and his team.”
“I really had a great experience at the UPS Store in Anaheim. The staff were very helpful, professional, and kind, and they provided excellent customer service throughout the process. Highly recommended!”
“Sagar was extremely helpful and friendly. This store is in a nice location across from Dutch Bros. It’s super clean, bright and spacious. Appreciate him being patient with me and my wife when we made our Amazon returns. Will be coming back in the future.”
“Love having this mailbox express in our neighborhood. Friendliest and most efficient service you can find anywhere. I would like to mention one employee in particular, her name is Beth. She has been there quite a few years and she knows her job like the back of her hand. Beth always welcomes every customer with a smile and knows many by their names. It’s like going to a country store where everyone knows everyone. With all the services they have to offer there’s no need to stand in long lines at the U.S. post office, UPS stores and other mailing service centers. I will continue to use Mailbox Express for all my packaging and mailing needs as well as shopping there if I need a Special card or small gift to give someone. Thank you for your wonderful service.”
“The team members at this store are smart intuitive happy efficient and always helpful. This the Best rates store in OC and why continue patronizing here. Luckily, I live five minutes away.”
“Great experience at this UPS Store! The staff was friendly, helpful, and made everything quick and easy. They provided excellent customer service and went above and beyond to make sure my needs were taken care of. I appreciate their professionalism and welcoming attitude!”
“I needed to ship a package and needed a box and bubblewrap. They helped me uninterrupted by other customers. They are helpful and friendly, which is a big difference compared to other shipping stores.”
“Extremely friendly and helpful employees there who helped me ship 4 heavy packages with ease. Store is also very clean and organize, will be my go-to UPS from now!”
“I can’t say enough good things about this UPS Store. Even though I came in asking for a service they don’t normally offer, Steffy, Donna, and Johnny went out of their way to help me anyway. They were incredibly kind, patient, and genuinely cared about making sure everything worked out.
It’s rare to find people who treat you with so much warmth and compassion. If you need anything shipped, packed, or just want to know you’re in good hands, this is the UPS Store to go to. They truly handle everything with love, care, and professionalism. Thank you, Steffy, Donna, and Johnny you are absolute angels!”
“Outstanding Service Across 20 Years of Shipping! I have been shipping items globally for both business and personal needs for over 20 years, and Leandra at Pak Mail (La Habra #844) stands out above them all. Expert Handling: She went above and beyond to securely pack and ship some of my most valuable, beautiful paintings. Affordable Pricing: She provided top-tier, premium care at the absolute best competitive rates. Flawless Remote Service: Even with me being thousands of miles away in Houston, she made shipping out of California completely effortless. True Professional: Leandra is deeply passionate about her work and genuinely understands customer needs. If you need absolute peace of mind and elite customer service, look no further than Leandra. She has earned a customer for life!”
“Great experience at The UPS Store! I was able to get in and out super quickly, which I really appreciated. Daniel took care of me and made sending out all of my packages fast, easy, and stress-free. I really appreciate his help and great customer service. Thank you, Daniel!”
“Needed personal business cards for a professional program and Copyco USA had them done next day. The quality and price were exactly what I was looking for, and the owner was genuinely invested in making sure I was happy with the result. It's rare to find that level of care. I'll be back.”
“This place is amazing. Very knowledgeable about international shipping. It was quick and easy to ship and they do their best to discount/give you a good price from usps, ups, fedex, or DHL!”
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“My favorite UPS store to come through… always fast and friendly service … Aidan is killin it wit the great service 👍🏼”