“The customer service here is excellent. Whether you need a check cashed, money wired or a mailbox, this family owned business is a great location to take care of those needs. I have been a patron of this location for well over 12 years and have gotten to know the owners. They truly look out for their customers and will do what they can to take care of you as a customer.”
“I love going to this place. Never a long wait and the people who work there are super friendly and helpful.
I like to go early on the weekday mornings as parking on 2nd Street can get dicey.”
“Small but appears efficient. Has a self service kiosk. Located in a shopping center so parking is plentiful. I prefer this over a tiny lot and having to worry about finding parking.”
“Carolyn at the passport office was VERY helpful and kind. She made sure we knew what we paying for and explained everything very well.
She also caught an error, on a sealed state document, that we hadn't noticed before. Now, we can sort that out and be sure to have the important documents that are needed and copies for safekeeping.
Carolyn answered all of my questions and made the process quick and easy for me, which was really nice. Also, she's a great photographer!
There are two downsides that are related to the physical Postal Buidling itself:
1. The ceiling of the passport office is made of skylights, and this makes it EXTREMELY BRIGHT while youre in the office. I have very painful eye and skin problems when I'm in brightly lit areas, and this passport office made those way worse. There isn't a proper ceiling. The only light in the office is the light that enters the room via the skylights.
It is way too bright to serve those with migraines or vision problems.
2. Due to the skylight/ceiling bringing the light in, it also brought the heat in. It was warm and very sunny today, so it was BOILING inside that room. I pass out when it's too hot, and the heat in that room (due to the skylights) could also be very detrimental to other disabled/visually impaired people.
I'm letting you (USPS -Sunflower) know so you can take initiate to ask to be to fix these problems. That way, more people from all walks of life can use your passport facilities without bodily harm.”
“The BEST post office I’ve been to. Unfortunately, it’s not by where I reside. However, I decided to make the drive here to get mine and my kids’ passports here and I was not disappointed. We arrived at 2pm, appointments were at 2:15-2:45(for 2 kids). We got out of there before 2:30pm including my passport renewal processed. Definitely recommend this location ?”
“Recently went to GG post office to renew my passport, made an appointment 1 week prior, Nannete the office postmaster was very helpful in processing my docs in a timely manner. It got really busy only because people don't fill out their applications correctly and that delays other people's appointment. Nannete tries to help people in the office as much as possible and answers questions. She's awsome!
I reccomend people make an appointment and fill out their docs before the appointment.”
“Nancy is the individual who helped me with my daughters' and my passport applications. She is extremely helpful. I've asked questions, repeated questions, and even asked for clarification multiple times. In most instances, people would quickly get frustrated, but Nancy was very patient and explained everything thoroughly. I would 100% recommend doing your passport applications here. Thank you so much, Nancy!”
“The gentleman who helped us, Noel, was kind, understanding, and very accommodating of our needs and questions about our passport applications. He guided us throughout the process and explained everything! It was such a smooth process. Thank you Noel!”
“Quick in and out. Customer service was friendly and informative. She provided me with different shipping options that would be more cost effective rather than trying to upsell something I didn't need. How about that!”
“Jeremy is the Owner he will go above and beyond to make sure all his customers are great. This is in Prime location in beautiful Huntington Beach. Perfect for DBA’s LLC’s or you need a business address, this establishment offers Faxing notary services Copies/& Mail Forwarding/ 24/7 access.”
“Needed to ship a box and send snail mail. Easy to find, plenty of free parking at rear of building. Once inside, although it has a smaller footprint it offers all the services.
Very convenient and these particular postal workers are genuinely nice and reliable!
Assuredly cheaper than those other large commercial shippers too.”
“I came here with an apt for my kids passport, it was our first time getting passports so going through the process was new to us. We came in and noticed front clerk Alida assisting another man, she sounded friendly and helpful to “him”. After we went up her tone changed and she definitely made our experience uncomfortable. We didn’t disrespect her in any way we weren’t rude in anyway and we noticed the tone of voice with us vs. her tone of voice with that man. After a few mins another clerk assisted us and he is the only reason why I gave a 4 star. The customer service that she failed he fulfilled. We noticed different interactions with Alida and customers and she picks and chooses who she wants to give good customer service. We even noticed her interaction with one of her co workers and it was very tense. She shouldn’t be in the front unless she treats everyone with respect not only when she feels like it.”
“I recently visited the Sunny Hills Post Office and had an outstanding experience. This post office not only offers fast and easy drop-off services but also provides passport services, making it a one-stop-shop for all my postal needs.The drop-off process at Sunny Hills Post Office was incredibly efficient. There was no long line or wait time, allowing me to quickly drop off my packages without any hassle. The convenience of a smooth and streamlined drop-off system reflects the efficiency and dedication of the staff.What impressed me even more was the fact that they offer passport services. As someone who needed to renew my passport, discovering this service at the post office was a pleasant surprise. The staff was knowledgeable and guided me through the passport application process, answering all my questions with patience and clarity. Their expertise and friendly demeanor made the entire experience stress-free and enjoyable.Moreover, the post office itself was clean and well-maintained. The tidy surroundings created a pleasant atmosphere while I conducted my business. It's evident that the staff takes pride in keeping the facility in top-notch condition, further enhancing the overall customer experience.The level of friendliness displayed by the staff was exceptional. They greeted me with warm smiles and were genuinely eager to assist. Their customer-centric approach and willingness to go above and beyond made me feel valued as a customer. Their dedication to providing excellent service truly sets Sunny Hills Post Office apart.In conclusion, I highly recommend the Sunny Hills Post Office to anyone in need of postal services, including drop-offs and passport-related matters. With its fast, easy, and efficient processes, clean and welcoming environment, and friendly staff, this post office has surpassed my expectations. I will undoubtedly continue to utilize their services and confidently refer others to experience the same level of exceptional service.”
“Had my passport renewed here. Booked an appointment 2 days in advance during the weekend. Came in on a Monday after and only two people was in line. Fast and speedy service. The lady was nice and patient enough explaining everything to me while managing and service the rest of the customer. I had a great experience.”
“I come to this location very often and the staff is amazing, very helpful, happy, always trying to keep the line moving. Let them play music in there, it would be a positive feeling going in”
“10 times better than the post office on Lincoln. Mail plus more has parking, the post office parking lot is donkeybutt. Mail plus more is fast and easy for live scan, mail, P.O. Box, and (like the name) more. Post office is full of lines, 25 clocked-in employees, but only 1 behind the counter. Go to Mail Plus More and save your time and patience. It's worth it!”
“My husband and I went to get our passports, we had an appointment and we didn’t wait very long, maybe 15 minutes. Nancy helped us that morning and she was very kind and helpful with our forms and our photos. She made our experience a breeze.Thank you Nancy. We need more people like you ❤️?.”
“Hit or miss with regards to wait times but everyone inside working there is helpful & accommodating. A true neighborhood post office with employees who haven't been dulled by the grind.”
“I have got to say this was the most pleasant visit to the post office, Tanya or Tonya helped me find a package that I forgot to label correctly and called me to either come and pick it up or they’ll ship it out the next day I came and she had to deal with another guest who was pretty angry and she handled it with amazing patience and grace!! Got my package as soon as I asked for it! Shoutout Tonya/Tanya!”
“If your upset that there's only one or two people working at the post office, you can thank Trump and all the brainless people who voted for him. Remember he tried to shut down USPS during the last election because he's a poor sore L O S E R it's only going to get worse for everyone except the ultra rich billionaires he's handed our government over to.”
“I have always had a great experience at this post office. It can sometimes be a little busy but it is nice to be able to do a lot of self services here (letter drop offs, flat rate product pickup, etc ).The staff has always been very competent and helpful when I have needed anything.”
“Yes, they do close for lunch from 12:30-1:30 and yes, that should be posted on this page in big block letters! People should be aware that this is a small local branch in Old Town, so yes, there is typically only one person at the counter (occasionally a worker in back). There’s a big main branch less than two miles up Seal Beach Blvd if you’re worried about lines during the holidays (or you’re like, driving). Otherwise for those of us who are just walking over to mail a package, access a box, or send something certified mail, this place is friendly, helpful, quick, and super convenient.”
“⭐️⭐️⭐️⭐️⭐️
I’ve been using this post office for all my mailing needs, and I have to say — the service here is truly exceptional! Whether I’m sending packages, postcards, buying stamps, or requesting other postal services, they are always professional, efficient, and patient.
The staff are consistently friendly and helpful, always greeting customers with a smile. They’re very knowledgeable and often offer helpful tips to save time and money. For example, when I ship international packages, they’ll double-check the size and weight to see if there’s a more affordable shipping option, and they even recommend the most suitable packaging materials — incredibly thoughtful.
Even during busy hours, the lines move quickly. The team handles the crowd in an organized and respectful way, so you never feel rushed or ignored.
One thing that impressed me the most was how professionally they handle issues. Once, my package had a tracking delay. The clerk took the time to investigate, file a report, and reassured me that everything would be fine — and sure enough, the package arrived safely just a few days later.
The post office itself is clean and well-organized. Information is clearly posted, forms and pens are easy to find, and everything seems to be well-managed.
All in all, if you’re looking for a reliable, professional, and friendly post office, I highly recommend this one! I always leave feeling confident and well taken care of — it’s truly an essential part of my everyday life.”
“Standing in line this morning I could hear how caring, thorough, and patient each employee was with the customers. My turn in line gave me Cristen. She is customer focused and detail oriented. Plus, she is so pleasant to talk to. That's why I had to ask her for her name. She is great. Thank you for your time.”
“Thank you to the supervisor he help me a lot when I missed and put the wrong address on a package that was supposed to be delivered to me he got in contact with driver and was able to get him to meet me supper big help thank you to both the drive and the supervisor”
“I love this post office. The girls are always kind to me and I don't ever get any push back for anything. I come here daily and my packages get scanned within minutes of dropping them off. The area is not the best, but I rather go to this post office than any other in Santa Ana.”
“I have been a longtime client of this location and have always had excellent customer service and safe delivery of all my mail and packages. Everyone on staff is very professional and courteous.”
“I went to the Stanton Post Office today for my passport application and had a great experience. I had everything ready—my application was already printed. However, the passport clerk noticed a small error that we had missed.
She was incredibly helpful and allowed me to correct the mistake on the spot. I filled out a new application, and even with the delay, she still took me in during my scheduled appointment time.
I really appreciated her attention to detail, patience, and professionalism. This kind of service made the whole process smooth and stress-free. Highly recommend this location for passport services!”