Mataga of Stockton is a trusted source for new and quality pre-owned vehicles, dedicated to delivering a superior car-buying and ownership experience. Customers report excellent customer service and support, with friendly staff who are really communicating and keep them posted. The service is described as great, filled with information related to care, maintenance, and overall educational tips, including ways of saving money. Staff are noted as friendly and eager to help, working with customers through text messages, emails, and phone calls to make the process simple and easy. While there can be long wait times for assistance and some confusion due to overlapping roles, the experience is overall positive. The dealership offers a friendly shuttle and helps arrange rentals during service. Customers drive away impressed with the straightforward process and community-focused approach.
Very good customer service and service department was quick and efficient
September 2024
Buying a car at Mataga GMC was outstanding. They made my car buying experience stress and hassle free. Excellent customer service! I was driving a rental until I could find a car. David and Rodney went the extra mile and helped me to return the rental after I bought my new Cadillac XT4. Thank you so much to everyone at... read full comment
September 2024
Excellent customer service and support especially the advisor who helped me, the friendly shuttle driver, and the cashier who processed the paperwork
