“Staff was efficient and friendly as were other patrons. Location is clean and (this is a heat wave, nicely air conditioned), and enough parking in rear. Recommend over other local UPS’s”
“The owner is so kind and friendly. She always makes me have a good and welcoming experience when I am there.
This store has been a life saver for me for my Amazon returns, fingerprints, passport renewals, and notarization.
My dad also goes here all the time.
So glad to have her close to us. Great customer service! ?????????”
“I always have such a great experience at this location. Today, I had a tricky shipment to figure out and Henry was an absolute legend. He helped me figure out the best way to ship it and made the entire process so easy. The whole team is like this and everyone is always willing to help out, even when they’re slammed.”
“Great service, was very helpful and saved me a ton of money with their recommended shipping option. Highly recommend to anyone who is looking for a reliable and fast service shipping center!”
“Kaylee is a truly valuable asset to the company. Her welcoming smile instantly brightens the atmosphere and makes every interaction of positive experience. She consistently provides excellent service, going above and beyond to ensure clients feel comfortable and well taken care of. Her Professionalism and warm demeanor make a lasting impression, and she’s a pleasure to work with.”
“dude michelle is so awesome. she helped me with my package i was having trouble locating the label in my email and there was a mix up with the retailer but she helped me. relieved so much anxiety as this was a pricey return. thank you!”
“Brought in an entire storage unit’s worth of stuff to ship home, completely overwhelmed, and the folks at this UPS, Gio in particular, were extremely patient and walked me through everything. Gio was really, really great, patient, kind, and knew what he was doing.”
“This couldn’t have been easier! They helped me package a FedEx return and get it ready for shipping, and provided a drop-off receipt. I was in and out in 2 minutes. How exciting that there is a quick, helpful shipping center in my neighborhood!”
“I've had a PO box here since 2005 way before it was Mailroom and More and I've seen a lot of employees come and go. Tony was recently very helpful in assisting me in shipping out a box that arrived without me having to even make the drive and be there in person. That was going above and beyond. Thank you Tony!”
“I’ve had such a great experience with PostalAnnex. The staff is always so friendly, helpful, and welcoming every time I come in. They consistently go above and beyond to meet my needs and make everything easy and stress-free. It’s rare to find such kind and dependable customer service these days. Highly recommend!”
“This is a great place to receive and send mail. I have a virtual mailbox here and they always treat my mail and packages with care. I'm able to pick things up and send them off easily. The customer service is excellent! I highly recommend!”
“The staff at this location are always so helpful! I always have an efficient and pleasant experience at this location. The manager is so friendly and gracious. Out of countless locations in LA, this one is the best. Thank you!”
“I have been using this location since 2019 and I have been very pleased with the service. From when Erik, Daniel and now the new staff I am very pleased. Only issue I have is the parking but it is a hit and miss. I have received packages other than just my mail here. Both husband and wife are very helpful. At times I am coming from far so I call and ask if I have mail and as always they let me know. Keep up the good service and always thankful knowing my packages are secured.”
“I love these guys and they’ve been nothing but great over the decade I’ve been coming around. Very helpful
The parking lot sucks but that’s not their fault. Ula is a beacon of joy at a hectic and often angst filled intersection that not even the pot smoke from upstairs can calm.”
“I recommend this business without reservation! Through the 15 years that I've been getting my mail delivered here, the staff have been helpful and efficient and friendly. As importantly, I've trusted them to be careful and discreet with fragile packages and high security deliveries. I've recently moved into a new home where I'll have my mail delivered. I'll miss my trips and visits to the store and staff.”
“Did my LiveScan here. Best experience I’ve had with this service. The tech (?) took the time to explain everything and ensured the information was accurate for the best results. Also was really nice and professional.”
“Postalwork is a standout retailer in every way beautiful curation, friendly team, and true support for small independent brands. We’re so thankful to be part of what they’re building ✨
- Krystie from Daydream Prints ?”
“Whenever I need to do a Notary they have ones available during the week and the weekend. I spoke with Vicky on the phone to confirm a notary is available and Victoria Nguyen did the notary for me. Makes my life easy, great service. Thank you.”
“It is a quick, friendly, and thorough experience to guarantee your package arrives safely and swiftly.
Processed a return, and made sure it was packed into a box to ensure safe travels.
Took less than 2 minutes to do this thing I had been putting off for a while.”
“I had an absolutely fantastic experience at ASAP – American Ship and Pack! From the moment I walked in, the team was professional, friendly, and genuinely eager to help. They made what can often be a stressful shipping process feel effortless — answering my questions, giving excellent advice on the best carrier options, and taking great care with my package. Their attention to detail and commitment to customer care really stood out. Whether you’re dropping off a shipment, need packing supplies, or want personalized service, this place does it all with a smile. I highly recommend them to anyone in Burbank who wants reliable, efficient, and top-notch service!”
“Alem helped me with a LiveScan and he was so kind! He explained everything to me and patiently made sure to get excellent prints even though it took extra time. I definitely recommend this place :)”
“We've used their services for 5+ years. I trust them 100%. Family owned, personalized and professional service. They aren't flashy -- they're hard working and honest.”
“I’ve trusted Shabbir and Naushaba to help with our mailbox, notary and shipping needs since the opening of Notary And Ship Store! 25 years of excellent service, trustworthiness and dependable reliability! Simply the best!”
“This store is the greatest and I recommend going. I got my first 3 months free for my mailbox rental and I consistently go here for all my shipping and mailing needs. The workers are professional and go out of their way to help me get the best price. I always feel well taken care of and never have any issues at this store.”
“Employees are very helpful and greet you with amazing customer service. Office is very clean. They don’t look absolutely miserable like employees from the other mailing companies. Keep it up!”
“10 🌟 for Cam. He stayed with me finishing my project - the ‘Connection cards’ for the pilot of the ‘Art Connections’ for the East Valley Community Center. He helped me get the right paper,print, laminate my cards and! Build this pyramid stand and he stayed for 1 hour after the shop was closed and we were all hardly worked to get that done. ✅ 4 sets of 4 cards / 4 artworks / 1 standing sign were produced in 2 hrs and it cost below $36 with a nice discount. One little minus - the glue sticks were not trustworthy. But this store manager effort was golden. Cameron is also an AI consultant - he gave me a few good tips. Highly recommend this man. You are in safe and skilled hands - he personally cut edges of my stand. I didn’t dare to do it myself. First time laminating and working with plastic… it was stressful to finish everything in time. Laminating takes a while to cut things - lesson learned. But all as good as:) hope UPS will
Pay this man extra. He is worth it. Customer service excellence! Calm, knows his stuff and very kind.”
“Stopped by Mail boxes N More and had a really nice experience. it was all quick and easy, which I always appreciate. Josh helped me out and was especially friendly and helpful. It’s just a solid, no-stress place to go when you need it.”
“I have recieved the best customer service in this place , they go above and beyond to help me and make it happen .
Thabk you so much Rakis and Sai for everything .
You are amazing and you know how to take care of hone customer .
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“Daniel always takes care of me so well and with so much kindness! Love this UPS location! Thank you for always being so kind even when I sometimes have a million returns hahaha”
“I don’t usually leave reviews but I saw a lot of negative reviews regarding Amazon and at least in my experience when I went today everything was simple, straightforward and the lady at the front is kind and doing an excellent job”