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“I had an incredible experience at O'Reilly Auto Parts that exceeded my expectations. Initially, I only intended to replace my windshield wipers, but ended up upgrading my vehicle's lights thanks to Gilbert, who provided exceptional customer service from the moment I walked in. Gilbert greeted me warmly and promptly offered to help install my wipers. During the installation, I inquired about improving my headlights, and Gilbert was proactive in researching better options for my vehicle. Although the store was temporarily out of stock, Gilbert efficiently arranged for a new set to be delivered within a few hours. He even removed my old headlights in advance to save time during the installation. Gilbert patiently explained the warranty options and differences between the available headlights, ensuring I was well-informed before making a decision. His level of dedication and assistance made my visit hassle-free and truly standout in the automotive industry. I highly recommend visiting this O'Reilly Auto Parts location and seeking out Gilbert for exceptional service. He is a true professional and made my experience a memorable one.”
“LUIS IS THE BESTEST!! I was having a crappy day because some despicable excuse for a human broke/stole the wipers off my SUV. Luis took a look at the car, told me my options and was extremely kind to listen to me rant while he replaced the parts easily and quickly. He totally made my day and fixed everything. He is a wonderful human and am grateful for his help!!”
“Jose is the best when it comes to customer satisfaction! His jokes are funny if you want a good laugh while trying to get a battery, come see Jose. I've bought batteries for different cars and never had an issue with him. Great service ! 10/10”
“Unfortunately, I forgot the owners name who helped me but he's very friendly and did a good job his assistant Heather was very nice and found us the battery we needed. I will go back again.”
7:30AM - 9PM
7020 Laurel Canyon Blvd, North Hollywood
Battery Stores
“No complex problem to solve today, but Brendan came through with courtesy and genuine customer service. He made sure I got the right parts and got on with my day efficiently. Thank you!”
“The staff here is so helpful! Every time I've made a phone call, they answer the phone in a professional and courteous manner. They're very helpful in determining if they have a part available, and if they don't, they can order it for you! It will usually arrive the same-day or next-day. They will tell you. The store is kept clean and presentable. I am always greeted by someone when I enter, which is appreciated. Their service is efficient and attentive. I've been coming here consistently for the past month because of my car's maintenance needs. O'Reilly's has come through every single time! I also appreciate that most of the parts I received either have an extended warranty (3 years) or lifetime warranty. That gives me a peace of mind with all of my purchases. I definitely plan on returning to this location - they are so helpful!”
“Johnny, the attendant was very kind and knowledgeable. He worked quickly in resolving my problem!He gave me confidence in the choices I had. I'd recommend this location. Lookout for @Johnny!!!”
“Such a great experience! At Auto Zone the place is packed and the few staff overwhelmed, here, they have great products, it’s clean and organized and the guys at the desk are kind and very helpful. My recommendation, go here for your auto parts. You’ll be happy you did.”
7:30AM - 10PM
12629 Glenoaks Blvd, Sylmar
Battery Stores
“I'm tired of the BS from my local AutoZone and finally went to O'Reilly for parts. They were prompt, answered questions without problems and got my parts quick and correct. How hard is it to get apower steering belt for an 05 Scion Xb.? Extremely hard if you went to AutoZone. O'Reilly will be my go to place from here on in.”
“I went here to buy new batteries for my power wheelchair. I had called almost every battery place in the valley for prices and Kem Battery-Shalom was by far the cheapest. But how are the batteries? Excellent batteries with a 6 month warranty. The customer service is fantastic and Oleg is a very nice and knowledgable man who helped me quite a bit. This is kind of a backyard store.....think Sanford & Son but the products and service are devine! Can't take the sun? Wear a hat and sunglasses. Once you shop here for batteries, it's not necessary to go anywhere else.”
7:30AM - 10PM
14550 Nordhoff St, Panorama City
Battery Stores
“Went to this location earlier today to check if they could help with replacing my headlight & tail light on the passenger side. Mya helped me initially and was great. She was helpful, honest and professional. She let me know I would have to seek additional help with the head light because it required extra equipment to reach, but she was nice enough to clean my headlights and check the tail ones for me. Getting it off was a little tricky so Javier came in to help us out. He was just as great! Javier got the last screw out for us and helped to finish the job in a matter of minutes. The staff here is very knowledgeable, fair and eager to assist however they can especially Mya & Javier! Thanks to them my light is fixed and I have a sense of relief while driving. Thank you both, & thanks O’Reilys!”
“I was greeted when i came in by Cecilia. Cecilia was super helpful and patient with me. I needed a windshield wiper, but I had no idea which one I needed. It can be intimidating to walk into an auto parts store when you're clueless about what you need, but Cecilia was able to find exactly what I was looking for in a matter of minutes. Great work! Clean store, reasonable prices.”
“I want to say thank you so much for having great customer serviceA 5 star to MR MARIOMario went out of his way to help me with my car .. my car didn't want to start anymore. As a woman I got into like a panic attack what's wrong with my car .. I went inside and ask if someone could help me figure out why my car wasn't starting.. he brought some kind of device or machine I open my hood and he figured it out .. I just wanted to say thank you again your an amazing person we need more people like you out here I'm this world... thank u for being son kind and caring 5 star for you ..”
“Thank you associate Kevin! Kevin went above and beyond helping me pick out the right license plate screws!!!!! He also helped me get them on! His customer service, skills and friendliness will make me a repeat customer at O'Reillys for life!!! I will never shop at AutoZone again because of Kevin! AutoZone is unfriendly and will give you the wrong parts on purpose!! Give Kevin a raise! Tell corporate what a wonderful job he is doing! I will let corporate know as well. Thank you, Kevin. Kevin saved the day!!! I couldn't figure the license plate screw mystery until I came to oreilly auto parts !!!!”
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“I Just stopped by here to purchase replacement windshield wipers for my vehicle. Benji helped me out and went above and beyond with his help and customer service. Not only did he help select the correct one, but he even came out into the rain to help replace the wipers as well. I highly recommended coming to this location for your vehicle needs!”