The UPS Store in Sunnyvale offers expert packing, shipping, printing, and mailbox services. The staff provides stellar service, fighting hard for customers in cases of lost packages to ensure justice. Employees are noted for being fast, efficient, and able to manage busy times well, making long lines go quickly. They are consistently described as nice, welcoming, friendly, and patient, willingly going the extra mile. Staff members expertly explain things, answer all questions, and help navigate tasks like printing correct labels. They are also gracious and understanding when assisting with mistakes, helping to locate and repack items. This locally owned store delivers very good experiences, earning customer loyalty and return visits.
Staff is always friendly and helpful. Location is in a bad spot with big box trucks blocking parking spaces and your ability to drive through the lot at times.
June 2025
Have been using this location for years. They are very professional and helpful.
March 2025
Easy and quick for Amazon return. Just pack in the box and give it to the helpful lady!
