Hollister Co. receives positive reviews for its easy exchange process and helpful staff. Customers appreciate the convenience of online orders and the smooth handling of sizing issues, with staff assisting in reordering items when needed. The store staff, especially a helpful employee named Brianna, are praised for their patience, understanding, and willingness to go above and beyond, even during last-minute situations. The friendly and knowledgeable managers contribute to a welcoming shopping experience. Customers also enjoy this particular location for its nice selection, including cute pajamas, and plan to continue shopping there due to the friendly service and good store knowledge.
The store manager, Kenia, was a lot of help. I’ll definitely be back.
February 2023
Quick service we always order online and we just show up to pick up
January 2023
I ordered a bunch of clothes for my teenage son on Black Friday online. I ended up needing to exchange a few items due to sizing issues. The process of exchanging was easy. Their was a jacket that they didn't have in stock so they helped me reorder it online with the correct size. Easy peasy.