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“I have no idea how this place got bad reviews. I’ve worked with 3 separate workers here, and they’ve all been super helpful, efficient, and incredibly nice!
I’ve never waited in a long line, at least not one that took a lot of time to get through.
I’m baffled at the bad reviews. I’ve gone to other post offices that took forever and were super crowded, and that’s never been the case here. I’d say take it with a grain of salt that those over reviewers were just having a bad day and wanted someone to blame.
This has absolutely become my go to post office! I just wish I knew all the employees’ names so that I could give them a shout out here!”
“I’ve been using this post office for almost 2 decades, and the staff and service is always stellar. People actually smile at you when you walk in, which is rare these days especially at a post office. I am as close to the Los Alamos location as I am this one, But prefer this one over the other. They’re just not as friendly or engaged over there.”
“Staff is excellent Fast and efficient! I went in for my passport. It was so easy. Everyone was very helpful.
Specially, Tom!! Thank you for taking care of me!”
“The lady that does the passport photos is so nice! She helped me with my son's passport today and she had us in and out.
The processing time is currently 4-6 weeks but we don't have plans until next year!
Bon voyage!”
“I’ve been coming to this post office for years and the staff have always been friendly and helpful. They stay calm and professional, even when dealing with tough customers. It does get busy sometimes, especially right before closing, but they work hard to keep things moving.”
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“We run an e-commerce business and ship often through USPS, so we’ve experienced occasional issues, like packages arriving damaged despite being carefully packed and marked fragile. That said, the team at this location has been very helpful, especially the employee who handles damaged item claims. She’s always kind, efficient, and makes the process smoother. I also want to recognize our mail carrier who handles our daily pickups. He’s reliable, and I appreciate his service as well.”