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9:30AM - 6PM
1377 E Los Angeles Ave, Simi Valley
Banks
“We had an urgent issue with a deposit hold, and the policies between the other bank and OceanAir were not aligned. Brenda from customer service went above and beyond to find a solution that respected both policies. We would not have been able to resolve this issue without her help. She truly cared about our situation and treated it with urgency. Thank you, Brenda!”
“I had the pleasure to have Blanche Elbsat help me with my transactions the bank. She went above and beyond, not only that but her positive attitude put a smile on my face. Blanche provided amazing customer service.”
9AM - 5PM
2643 Tapo Canyon Rd Ste a, Simi Valley
Banks
“Shaheen took such good care of me at this location. He was very kind and knowledgeable. I went it just at closing and was still taken care of and the experience was wonderful. I love Premier America and the employees. Definitely go to this branch! Thank you again Shaheen!”
“We went to the Thousand Oaks branch for some help re our account and HELOC funding and Remi helped us answer all the questions we had. She was knowledgeable, kind, and professional. We appreciate her help and will be back should we have any other questions in the future!”
9AM - 4:30PM
3366 E Thousand Oaks Blvd, Thousand Oaks
Banks
“Royal Business Bank is excellent community bank, I talked to the staff for personal banking information and they are professional, nice and give me all the information I need. I love it. Thank you and recommend everyone to talk with them for personal banking need.”
“Never imagined getting so much profits within a short period of time, it happened surprisingly I got this huge amount for me and super happy and excited for this win, it’s a great start for me in line if traded, you been a genius Mrs Brenda William you finally put a smile on my face, despite telling you my problems you didn’t take advantage of me, thanks a lot Mrs Brenda William”
9AM - 5PM
18 W Thousand Oaks Blvd, Thousand Oaks
Banks
“My dad wanted me to put in a good review. He says Mark Vazquez and the team there were very patient and spent the time to get his electronic bill play set up. Thank you!!”
9AM - 5PM
550 N Moorpark Rd, Thousand Oaks
Banks
“If you're tired of a traditional banking experience, hop on over to Kinecta. The team at Thousand Oaks is second to none! Sydney helped me get a loan and payment transaction set up with zero hassle. And when a different bank-who-shall-not-be-named-actually-it-was-Chase involved in the process made a pretty big error, she went above and beyond to resolve the issue quickly and efficiently. I can't say enough great things about this branch. No matter who you work with - Sydney, Kamille, Selena, Erik or Michael - you're in good hands.”
“Maverick Payments is a wonderful credit card processor to work with. As a small business owner, I found Maverick to be responsive, reliable, respectful, honest, easily accessible and caring. I truly appreciate how promptly they responded to any concern involving my business credit card processing.”
“Rosila was fantastic during my visit to the bank. She was professional, personable, and made the entire experience smooth and welcoming. I especially appreciated her attention to detail and knowledge — it truly stood out. Excellent customer service all around!”
9AM - 6PM
2691 Tapo Canyon Rd E, Simi Valley
Banks
“I’ve personally worked with financial advisor, Daniel Herrera, at this Simi Valley location and Oxnard location for a few years now and I can’t express my gratitude for his expertise, his support and guidance. He makes every meeting informative and easy enough for me to digest. Anytime I need advice or a last minute meeting, Daniel always makes himself available to me. Thank you Daniel and Wescom!”
9AM - 5PM
23741 Calabasas Rd Suite B, Calabasas
Banks
“This branch of the bank was excellent, and I had a very positive experience. All the details of the accounts were explained to me thoroughly, and the management of the branch was especially patient and attentive.”
“We have been members of Logix Credit Union for more than 10 years. The staff is friendly, patient, courteous, and professional. The after-hours services are easy to reach and always helpful. We have been protected by our bank from several hacking attempts, and we regularly use the credit card rewards, which offer generous reimbursements.
Our last visit to the local branch was especially surprising and pleasant when our child received a stuffed robot, the symbol of the bank. The lollipops and treats are hard to resist! We also love how our local branch donates to public schools and actively participates in the community to offer support. Every visit to the branch is a very positive experience, and our local branch truly feels like an extension of our family.”
9AM - 5PM
510 E Los Angeles Ave, Moorpark
Banks
“I had such a great experience working with Juan Barajas. From the moment I walked into his office, he was kind, patient, and incredibly helpful throughout the entire process. He took the time to answer my questions, explain everything clearly, and made what could have been a stressful experience so much easier.
I especially appreciated how much effort he put into helping me and making sure everything was handled correctly. His professionalism and dedication really stood out, and I’m genuinely grateful for all of his assistance.
Thank you, Juan, for going above and beyond. I truly appreciate everything you did for me, and I highly recommend working with him!”
9AM - 5PM
6400 Platt Ave, West Hills
Banks
“Arian is by far the most astute, intuitive, and knowledgeable Private Client Banker I've ever had the privilege to do business with. The bank itself is very clean, quiet, with a comfortable atmosphere. Parking is abundant, well lit, and there are stores all around. 5 out of 5 stars for this finance paradise.”
9AM - 5PM
1855 Cochran St #108, Simi Valley
Banks
“For the first time I go on that Bank is the working team they had ! Every one are very friendly, so kind and great service!
Thank you to Allison, Victor; and all team for the good service. Thank you Manager Mr Ben for the frat team you had ! 👍 💯”
10AM - 6PM
6534 Platt Ave, West Hills
Banks
“I have been using this location for years. Great Customer Service. I would still be using the old location on Shoup in West Hills, but they shut it down.
No”
“I had an amazing experience at this bank! The staff is incredibly friendly and knowledgeable, always ready to assist with any questions I had. I really appreciate how welcoming the atmosphere is; it makes banking so much easier and more enjoyable!”
“Love the location, love the people. Have several accounts here. Hours are excellent; easy parking. Always greeted with smiling faces. Diana Galvez, the Branch Relationship Manager, has been incredible with helping me with a small, technical issue that no one else could seem to solve. And I'll usually go straight to Melisa at the teller window for my transactions. The best! And be sure to snag one of the lollipops at the reception desk on your way out!”
9AM - 5PM
2944 Tapo Canyon Rd Ste c, Simi Valley
Banks
“The best staff I ever see in any bank I went to refinanced my car Michael Flores helped me out within seconds he took time to find out all possible ways to get the lowest interest for me. I recommend anyone to go for banking is to get a check to Logix you will never look for other”
9AM - 5PM
1324 Madera Rd, Simi Valley
Banks
“This bank is pretty good, but what absolutely shines is the employees. They genuinely want to help you get out of debt. They genuinely want to help you get loans. Props to trevor. He tried to figure out if I could get a car loan. Once he figured out I couldn't because the car was too old, he told me what bank I could go to. He said he was there to help me with my financial needs even if it wasn't with chase. Amazing support 10/10. THANK YOU TREVOR!!!”
“Just want to share that Josh was a rockstar and helped my business partner and I sort out a cashier's check that was having us kicked back and forth by the customer service back office until Josh gave us his time to help us sort out the issue. I remember having to deal with a cashier's check record before and I gave up because it felt like one side was blaming the other side, etc. Josh and the team at the Chase office this past Friday surpassed my expectations and went above and beyond to help us to get the coveted record we were looking for.”
“I needed some specialty services, and despite attempting getting appointments at a variety of banks (including BofA and non-BofA banks), none responded positively to me like this bank did. I got what I needed, and now I have the services I require, and am thus a continuing customer at this institution. They were very friendly and accomodating, and their Assistant Vice President Muheed Bosheezada was great! Despite not knowing my ATM pin, we were able to work out a workaround, and we got it done!”
“Great service. The team at this branch went out of their way to help us set up a number of new accounts. They were attentive, helpful and professional. On follow up calls and visits they remembered our names and helped us with a few questions we had about the new accounts. Terrific neighborhood bank. Highly recommend.”
“I had a time sensitive personal emergency with a cashiers check and was helped even when it was insanely busy at the bank. It took awhile but the ladies here helped me out and saved my day. Thank you so much!!!”
“I rarely need to go inside to a teller for assistance. On the few times that I needed help, I found the staff to be very kind and helpful. My issues were resolved and my questions always answered. On my recent visit it was a bit more complicated. Maribel was very cheerful, patient and kind. We additionally need the the bank manager assistance who was also very helpful in obtaining international transfer information among other issues. Maribel was also able to reactivate one of my accounts that had closed from inactivity and made sure any additional items needing attention was satisfied. Maribel is a very positive person who genuinely enjoys helping people. The line at the bank can be a bit lengthy but moves fairly quickly. I understand that they are a bit understaffed due to nobody wanting to work under the current governmental conditions. That isn't the bank problem though. It's our leadership problem causing this everywhere. This bank is being run as well as possible. I have been very happy with them over the past many years.”
“I have my business account here - with a line of credit and credit cards too. The staff are AMAZING at First Bank.1. Quick service inside the bank (either with the teller or their live operator ATM which is also awesome).2. Free and good coffee!3. Every time I need to grow they quickly loan me more cash with easy and speed!I have zero affiliation with this bank except as a client and they are truly the best. On the odd occasion that I called their customer service I was connected to English speaking customer service IN AMERICA.A great businesss bank for sure!”
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“I love banking here! The staff is super helpful and always make things easy when I have questions. The new app features they rolled out are great too; managing my finances has never been easier!”