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9AM - 6PM
550 N Moorpark Rd, Thousand Oaks
Banks
“If you're tired of a traditional banking experience, hop on over to Kinecta. The team at Thousand Oaks is second to none! Sydney helped me get a loan and payment transaction set up with zero hassle. And when a different bank-who-shall-not-be-named-actually-it-was-Chase involved in the process made a pretty big error, she went above and beyond to resolve the issue quickly and efficiently. I can't say enough great things about this branch. No matter who you work with - Sydney, Kamille, Selena, Erik or Michael - you're in good hands.”
9:30AM - 6PM
1377 E Los Angeles Ave, Simi Valley
Banks
“We had an urgent issue with a deposit hold, and the policies between the other bank and OceanAir were not aligned. Brenda from customer service went above and beyond to find a solution that respected both policies. We would not have been able to resolve this issue without her help. She truly cared about our situation and treated it with urgency. Thank you, Brenda!”
“I had the pleasure to have Blanche Elbsat help me with my transactions the bank. She went above and beyond, not only that but her positive attitude put a smile on my face. Blanche provided amazing customer service.”
“We went to the Thousand Oaks branch for some help re our account and HELOC funding and Remi helped us answer all the questions we had. She was knowledgeable, kind, and professional. We appreciate her help and will be back should we have any other questions in the future!”
“Very clean and organized branch. Came in to speak to somebody regarding a maturing CD I have elsewhere and wanted to see if this credit union might be an option. The tellers were wonderful and Divan Zuniga was very friendly, knowledgeable, and patient. He answered all my questions and I took his information down in case we do business in a few weeks time. Great service and first impression!”
“Never imagined getting so much profits within a short period of time, it happened surprisingly I got this huge amount for me and super happy and excited for this win, it’s a great start for me in line if traded, you been a genius Mrs Brenda William you finally put a smile on my face, despite telling you my problems you didn’t take advantage of me, thanks a lot Mrs Brenda William”
9AM - 5PM
18 W Thousand Oaks Blvd, Thousand Oaks
Banks
“It’s okay if you walk in. They still don’t get anything right but you can talk to a human. The website stinks and don’t try calling. Edit. I got it straightened out. You have to goin though”
“Maverick Payments is a wonderful credit card processor to work with. As a small business owner, I found Maverick to be responsive, reliable, respectful, honest, easily accessible and caring. I truly appreciate how promptly they responded to any concern involving my business credit card processing.”
9AM - 5PM
23741 Calabasas Rd Suite B, Calabasas
Banks
“This branch of the bank was excellent, and I had a very positive experience. All the details of the accounts were explained to me thoroughly, and the management of the branch was especially patient and attentive.”
“I had to retrieve a bank statement from 20 years ago. With one phone call and a trip to the closest branch, I had it in hand (and they waived the fee). Why would anyone bank with a commercial rip-off bank? Credit Unions are the way to go, and Wescom is one of the best! Thank you, Esau, for your excellent customer service.”
9AM - 5PM
6400 Platt Ave, West Hills
Banks
“Arian is by far the most astute, intuitive, and knowledgeable Private Client Banker I've ever had the privilege to do business with. The bank itself is very clean, quiet, with a comfortable atmosphere. Parking is abundant, well lit, and there are stores all around. 5 out of 5 stars for this finance paradise.”
“Top notch remote client service . I have never stepped foot in a branch and have had and paid off two auto loans with them. I'm wrapping up a new loan this week and have again been very pleased with how easy it is to work with them.”
10AM - 6PM
6534 Platt Ave, West Hills
Banks
“I have been using this location for years. Great Customer Service. I would still be using the old location on Shoup in West Hills, but they shut it down.
No”
“I had an amazing experience at this bank! The staff is incredibly friendly and knowledgeable, always ready to assist with any questions I had. I really appreciate how welcoming the atmosphere is; it makes banking so much easier and more enjoyable!”
“Love the location, love the people. Have several accounts here. Hours are excellent; easy parking. Always greeted with smiling faces. Diana Galvez, the Branch Relationship Manager, has been incredible with helping me with a small, technical issue that no one else could seem to solve. And I'll usually go straight to Melisa at the teller window for my transactions. The best! And be sure to snag one of the lollipops at the reception desk on your way out!”
“I am very happy with this bank. Everyone there is always so polite and helpful. They are always well staffed , so there are no long waits to get help.I highly recommend this bank!”
9AM - 5PM
2680 Tapo Canyon Rd, Simi Valley
Banks
“First time for me to go inside this branch. Dear Hubby does most of the errands, including banking, while I am working during the weekdays. We had gone out together on a Wednesday afternoon to run some other errands and stopped in to take care of a few items. I'd had an ATM card go missing; learned it was because they hadn't updated my address (even though they updated the overall addy on the account, and for DH, but not for me??), so the renewal card went into the ether or an old address. They were able to print a new one right in the branch. Yay! I also needed to sign to be joint owner of a newer account, and the customer service rep was able to take care of that, too. The branch office was pretty deserted at 3:00 on a Wednesday. It seemed they had a lot of employees working and not that many members to serve. They play upbeat music; kudos to whichever service they use for their selection. No sleepy elevator tunes, but not obnoxiously loud, either. The facilities are very clean - floors, desks, tables, chairs. That's a plus. Since they're close to the freeway (and bank robberies are evidently a SoCal thing), they have a security door lock system when going in and out. Not something I'm used to, but it makes sense in this crazy era in which we live. The rep who worked with us was efficient, but not overly friendly. When we thanked them for handling our requests, there wasn't a response. Normally you'd expect some kind of an acknowledgement, i.e., "Thank you for being members", or something of the like. Oh well, just a reminder to me when I'm speaking with a client to let them know that my company appreciates their business! Always lessons to be learned when out & about in the world TCB.”
9AM - 5PM
1324 Madera Rd, Simi Valley
Banks
“This bank is pretty good, but what absolutely shines is the employees. They genuinely want to help you get out of debt. They genuinely want to help you get loans. Props to trevor. He tried to figure out if I could get a car loan. Once he figured out I couldn't because the car was too old, he told me what bank I could go to. He said he was there to help me with my financial needs even if it wasn't with chase. Amazing support 10/10. THANK YOU TREVOR!!!”
“Just want to share that Josh was a rockstar and helped my business partner and I sort out a cashier's check that was having us kicked back and forth by the customer service back office until Josh gave us his time to help us sort out the issue. I remember having to deal with a cashier's check record before and I gave up because it felt like one side was blaming the other side, etc. Josh and the team at the Chase office this past Friday surpassed my expectations and went above and beyond to help us to get the coveted record we were looking for.”
9AM - 5PM
510 E Los Angeles Ave, Moorpark
Banks
“I left my few banks over a decade and will never go back as credit unions are more personable, don't tend to over charge or charge recklessly. They offer guidance when u ask and i just really love the atmosphere of family. Most corporate banks cause I've had business with 6 of them are profiteers that manipulate how to use your money for themselves so choose wisely my friends”
9AM - 5PM
1855 Cochran St #108, Simi Valley
Banks
“I love Logix! Every branch is filled with wonderful, helpful, and friendly employees. I love my local branch. Yesterday I went in to get a cashiers check for my final mortgage payment with another lender. That’s right, I just paid off my mortgage! ? Today I was surprised by a Congratulatory gift from Yesenia at Logix - Simi Valley Cochran St. Branch delivered to my door. Best credit union/bank there is! ? Thank you for the delicious goodies, Yesenia!”
“I rarely need to go inside to a teller for assistance. On the few times that I needed help, I found the staff to be very kind and helpful. My issues were resolved and my questions always answered. On my recent visit it was a bit more complicated. Maribel was very cheerful, patient and kind. We additionally need the the bank manager assistance who was also very helpful in obtaining international transfer information among other issues. Maribel was also able to reactivate one of my accounts that had closed from inactivity and made sure any additional items needing attention was satisfied. Maribel is a very positive person who genuinely enjoys helping people. The line at the bank can be a bit lengthy but moves fairly quickly. I understand that they are a bit understaffed due to nobody wanting to work under the current governmental conditions. That isn't the bank problem though. It's our leadership problem causing this everywhere. This bank is being run as well as possible. I have been very happy with them over the past many years.”
“Great service. The team at this branch went out of their way to help us set up a number of new accounts. They were attentive, helpful and professional. On follow up calls and visits they remembered our names and helped us with a few questions we had about the new accounts. Terrific neighborhood bank. Highly recommend.”
“I had a time sensitive personal emergency with a cashiers check and was helped even when it was insanely busy at the bank. It took awhile but the ladies here helped me out and saved my day. Thank you so much!!!”
“The staff here are always friendly and helpful, making my banking experience much smoother than I expected. The location is convenient and well-maintained, plus they offer a great selection of services. I really appreciate the personal touch they bring to every visit!”
“Employees are always friendly, professional, and go above and beyond. Today the teller, wish I got his name, helped deposit a birthday check for my son and gave back $20 in quarters to help with his 50 state quarter collection.The manager, Tyler, went out of his way to assist me in gathering some records, even though the branch is currently short staffed. Tyler and his staff are all great assets to Wells Fargo and it's customers.”
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“I love banking here! The staff is super helpful and always make things easy when I have questions. The new app features they rolled out are great too; managing my finances has never been easier!”