Hardware Stores in Thousand Oaks, CA

“It's a convenient place to get home improvement products but usually not my first choice as it seems more expensive than a Home Depot or Lowe's. It is clean and almost posh, pleasant to browse through but obviously less selection and less staff.

The garden department, on a recent couple of visits, had a lot of their plants wilting from a lack of care and watering. Having said that I have been looking for a native grass plant named Karl Foerster feather reed grass for ages, stopping by without much luck at some garden centers and nurseries both locally and in northern california, as well as online.... it was not available to even be shipped to my address for some reason. All of sudden I see two 3 gallon specimens at this garden center, looking poorly but I took a chance and bought them both. After dividing and planting them...they're doing great.

What really prompted this review is that they have an impressive hardware isle, with bolts, and nuts of all sizes and styles. Certainly a larger selection than HD or Lowe's, which limit their nuts and bolts to 3/4 size. Here they had versions of 7/8, and up to an inch bolts or washers. After visiting other stores and guess ordering on Amazon...I was finally able to find the right 22mm nut with the right thread cut. It made me so happy. I was beaming.”

“I have to say I've been to a few different Lowe's in different locations and states
In this particular location, I was pleasantly surprised with the customer service. All the employees were very friendly. We never once had to ask for help because your employees would come up to us and ask if we needed help with anything so refreshing, make the trip to the store pleasant”

“Asia was incredibly helpful in selecting the right paint for my large interior project. She provided great insights, recommendations and color matching to get just the right result. Highly recommend !”

“I was shopping for plants and DIY is a must for that bc I often find unique plants there at low pricesin smaller sizes wsier foe me to plant. Love the senior discount!”

“Cory L, which was a new hired employee seem to know more other than GREG. When I was asked, do you need help, sir by another individual who has been there for years he only showed me what I guess he wanted me to see. But however, he did not listen to me. Cory L. Came over and said sir is there anything I can help you with. After explaining to him what I needed, he did not only go through the complete process of how a customer should be treated. I don’t know him personally, but I do know the type of character as well as the moral fiber he is made of. He also helped me purchase as well as pushing the shopping cart to the checkout. And proceeded to go far and beyond any requirements of an employee. Also thanks to GREG, which has been there for years noticed it. However, if you have employees there for 2 or 3 years and they treat other customers like they treated me. What kind of review would you expect me to leave? COREY, L. Should be in a management supervisor or supervisor position. Because he is what made my experience at Home Depot worth coming back and spending the tens of thousands of dollars that I do yearly at your establishment. Truly, Robert Mirabilio.”

“Had a great experience here and now know that great people do work here.I'm working on a breakout panel for my back yard and often go to the electrical area to see if the parts I need are there. They might be but I'm not an electrician and the experience is more like going to the refrigerator over and over only to hope something wonderful has arrived, only to see us the same as 5 minutes ago To my Astonishment I was as approached by Tina, who did not look like a roughneck whatsoever and she asked, can I help you?Blown away, it's never like this at home Depot, you have to hunt someone down, I told her what I was trying to do and she immediately started pulling parts!Wow!I ended up thinking this was still above my head and she hooked me up with home depots network of professional services which I have a meeting with this week.Tremendous value from the observations of the part that employees only stock shelves and seal with customers only if they ask.Wonderful experience.”

“I visited this establishment for the first time today. The service was excellent as well as the quality and timeliness of the repair. This is a very honest and fairly priced shop. I would absolutely recommend them in the future and I will return when I need additional service.”

“I had a very easy time getting supplies for my Eagle Scout Project where I was building a three section rabbit hutch for an elder home with twenty rabbits. The customer service was amazing from John Bryarly, Daniel Gutierrez, April Hernandez, and most of all from their manager Dennis Petty. When I had trouble navigating through the store there were people who were available to help. The pricing of the lumber was good in comparison to other competitors. Overall I actually enjoyed going there and I will in the future if I ever need something.”