“As always the customer service at GoWireless Palm Springs was outstanding. The issues with my device were complicated, but each employee I dealt with was professional, helpful and extremely courteous. They had to call on Verizon technical support, however, they worked it through and all issues were resolved.”
“Came in to Verizon to open my first ever business account on Sunday and had the pleasure of working with Kevin. Really impressed with him as well as his business manager David. Looking forward to working with these two as I build my business over the next couple of years. Thanks a ton guys!”
“I don't live in the area but had some issues with my phone. I read the reviews for the store in LaQuinta and happened to be in the area for this store. Happy that I came here. I had a long wait even though they had 3 representatives in the store as it wasn't there fault as they give customers their full attention.Ricardo was great in solving my issues. Not his fault that they couldn't fix my voicemail issue, but loved his persistance in trying to solve the problem with the call center.Highly recommend this store.Thanks for the great service!”
“Absolutely fantastic customer service from Sergio at this TMobile store! He really knows what he's doing. This was the easiest transition to a new phone we have ever experienced.”
10AM - 7PM
4651 Ramon Rd, Palm Springs“Was having a Bad day with trying to get a new phone went to the Palm spring location on Ramon Road and the Young man took very good care of me helped me with the phone and set up very nice and friendly they have a lot of great products as well and good prices I will be back”
“Came in the other day and I had a great experience at this location all thanks to Terrence. This location has always been wonderful with their professional and fast service.”
“I'm very happy with their service, they were friendly and explained things well and answered all of my question. Came out with a new phone and made some friends!”
“I got the screen on my Motorola One Fusion Plus replaced within three days. I ordered the screen through the shop on 11/19/23 and had it put on 11/22/23. The staff are super friendly and the shop is in the mall; no better than that. Get your screen replaced in an hour and check out the mall in the meantime. ??”
“Ok so let me start by that I too am in customer service and was on my 30min break and and already having one of those days. From the start Ceasar was awesome went above and beyond, got me a great deal with a free phone. I highly recommend. Took a Lil longer than my 30 hehe... but was so worth the wait. Thank you Ceasars n staff. Patience is a virtue”
10AM - 8PM
73-445 El Paseo, Palm Desert“Great restaurant with super food and amazing service , they often have wonderful music that is sometimes accompanied by the staff. Just a great El Paseo experience. No vegetarian .”
“I was very pleased with the help of Ky....., (Kyera?) with re-activating my iPhone 15, and my watch, even in buying a replacement charger for it. She even tried doing a specific request of mine to get rid of a 203 area code, but doing so would terminate the protection plan after the swapping of phone numbers I needed to keep. I wanted to buy her dinner for such help, over and beyond the call of duty, but she politely declined. She helped me with my complicated situation very willingly. Best customer service!”
“We didn’t have to wait.We were treated exceptionally well by Vic, he was knowledgeable, patient, very easy to talk with and fun.The store had in stock what other mobile companies didn't.It was all easy breezy”
10AM - 6PM
81022 CA-111 STE G, Indio“Hey, Jud is very good almost got my Panamanian tigo phone repaired, but it a simply inshaallah was not solvable. I think the best thing about the shop is he tried many solutions, never gave up and for that he gets an attack boy with gold clusters and platinum ⭐”
“I went to upgrade my phone and Karen and Hailey were assisting me in doing so and they did a fantastic job. They were also pretty funny to be honest but great customer service I would definitely recommend going there. Great job ladies ??? and thank you very much”
10AM - 8PM
72-286 CA-111, Palm Desert“Thank you Cameron! I am 76 yrs old and have had an unfortunate experience at a different office but this KID was very patient and kind and did a FABULOUS JOB MAKING SURE I WAS HAPPY WITH EVERYTHING.”
10AM - 8PM
79485 CA-111 #1, La Quinta“Always greeted what a smile always ready to help. Juan and Mario are amazing at what they do. If you need your screen protector on either your iPhone or your Samsung definition ask for them. They would do a perfect job... Not to mention to get you the right phone the right plan that you need.”
“Was having trouble with my Google maps and the associate was so kind to fix it for me. Was very pleased with the service. Offered to pay but was told "No". Certainly will keep this store in mind and recommend!”
“I highly recommend MetroPCS for anyone.They answer to any need for you to get the right phone or whatever questions you have.with courtesy and care,They help you have the best payment for you , caring, and fill up your expectations,Other optionsThanks MetroPCS for your time and working with me!!Your time and expertise is great.I have been to a lot of cell phone stores for 8 years!The only one that I would go to is the BEST, . !! MetroPCSLinda Davis and Olive .”
“Stephanie has helped me much, when others have turned me down. She wasn't there just to sell me a phone. I think she's a plus to the community and a plus for a promotion. She handles business very wellSincerely Rev Kelly.”
10AM - 7PM
35-325 Date Palm Dr STE 124, Cathedral City“I wanted to add another line for my son. I called & the owner of the store handled it all over the phone since I couldn't get to the store. Payment for hooking it up & insurance. He waited for my son past closing time plus he gave my son a brand new phone & all it cost me was installation fee of $50.00 & $80.00 a month for both lines unlimited. Good experiences!”
“I came into the store two days ago and everyone was nice and greeted me. I was assisted by Justin. He was helpful and informative. I will make sure to come back to him for all my cell phone issues and needs.”
“I came in today, March 4th at about 1pm. I had no signal on my phone and the 2 ladies fixed my phone issues in 30 minutes. It required reprogramming APN etc. Thank you for being professional and patient. Top notch service! Thank you”
“I love this place i came in to ask about new line and new promotions that they had going on and i was helped by stephanie P .I never seen her before but i believe shes new ..she has great customer service and explains everything amazing ..if i had to recommend friends or family members i would tell them to go to this metro pcs ..amazing place .I wanna thank management for hiring employees who really deserve to work in a environment around people.Im simply happy i left with great information.Thanks again”
10AM - 7PM
73170 Dinah Shore Dr Suite 102, Palm Desert“My husband and I went to this store due to data on his phone was not working. Joe assisted us and was wonderful. A new Sim card was needed. Joe was knowledgeable and courteous. Amazing customer service!!!”
“I was having issues with my phone I took it in to them and in a matter of minutes they fixed it. Staff were so very friendly. I love their service too. They charge me $44 a month instead of the $100 a month my other carrier was charging. So I'm saving almost $60 a month. Go check them out. Might save you money too.”
10AM - 8PM
69265 Ramon Rd Ste B2, Cathedral City“Good deal ! got a nice phone , new service, new # and a case and screen protector for $ 230 . I recommend cricket because so far very satisfied . Also Miss Hazelbell at the cathedral City location was real helpful and informative ! Thank you !”
“Thank you DJ for your expertise, knowledge and professionalism. I'm an old guy and not particularly computer savvy. DJ was extremely patient and made certain I received exactly the plan addition and phone I was looking for. Cheers, Bruce K.”
“I took my elderly friend in to get help with his phone. The employees were so kind and patient with him. I really respect when young people are kind to the older. Thanks to T-Mobile”