The Sanrio store is a cute and popular shop known for its wide selection of characters like Hello Kitty, Melody, Kuromi, and Cinnamoroll. Visitors often find it easy to access, with parking available through Macy’s and a straightforward walk-up. The store offers a variety of adorable merchandise, including character items and stationery, though some customers note that the stationery section has become smaller and features items mainly sold in Korea, which may affect prices. Many shoppers enjoy browsing the store and have a great time, especially during special events like Hello Kitty's private appearances. The store's atmosphere is generally positive, with friendly service praised by most customers. However, some reviews mention less favorable experiences, citing rude staff members that can negatively impact the visit. Overall, the store is appreciated for its cute items, convenient location, and character variety, making it a favorite destination for Sanrio fans. Despite some concerns over staff behavior and changes in merchandise focus, it remains a beloved spot to find Sanrio characters and enjoy a fun shopping experience.
Cute store, surprisingly not packed compared to other Sanrio stores I've been to. A lot of the popular ones, Hello Kitty, Melody, Kuromi, and Cinnamorrol. Not much choco cat or Kuropi. definitely had Gudetama!!
November 2023
Everything is very nice but the prices are very high
August 2023
Had the best time and Hello Kitty was doing a private event and took photos. Such a great store and incredibly easy to get to. Parking is simple - just walk in through the Macys and head up the escalator.
