America's Tire in northwest Tracy, California, is a tire store and rim shop offering service and prices on tires and wheels. The store helps customers find new tires or rims for a car, SUV, or truck, and provides services like tire installation, rotation, balancing, free flat repair, and air pressure checks. It stocks popular brands and can order and install any combination. Reviews note that service can be quick, with one customer reporting a tire replacement and alignment took about one hour and another a simple tire rotation completed in 30 minutes. Employees are often described as kind, friendly, helpful, courteous, professional, and providing great customer service. The team is noted for answering questions and making the process easy. However, experiences with wait times can fluctuate, described as a gamble from quick to taking forever. One customer waited 40 minutes for an air check. While the mechanics and front desk receive praise, some interactions with other staff have negatively impacted experiences. Issues cited include a defensive and offended attitude from an assistant manager during a service concern and an insulted tone from an employee alongside a failure to return a customer's custom valve stem caps after installation. Despite these service inconsistencies, the tires purchased are reported to work fine and be decently priced.
Needs more training for people at register they are extremely slow and you can clearly tell they are avoiding helping Other than that I think the warranty on tires are excellent and people that work in the back installing the tires or repairing do a great job
October 2025
I had a road trip emergency to get tires replaced on my SxS trailer. they had three choices of tires in stock. They quickly got the new tires installed and the employees were courteous and professional.
August 2025
Great customer service...purchase certificates for all 4 tires... The team was super great answering all questions.. Thanks again guys..
