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“The name of the person who helped me skips my mind, but she was very kind and personable. She went through everything in detail and was very patient with our questions. Awesome people skills—she made the experience pleasant.”
“Angel Huerta is the person you should see if you guys decide to bank at Travis.. he is a very nice person..very welcoming and great with customer service.. he has been very helpful since we walked in.. that day we were gonna give up on getting a new car because how chase the bank we bank with made us go back and fourth from chase to dealership to finding out at the end that Chase couldn’t help us which they could have just told us that in the beginning but wasted our time and it was very frustrating for us and was about ready to give up until I contacted the guy at the dealership and he told us to try Travis Bank and some other bank but Travis was the closest one to us and from there we met Angel Huerta he was very honest in letting us know that the vehicle that we had chosen was very expensive for a high mileage car and yes it was over 120,000 on mileage on a old ass car that I never really wanted it’s just I really needed another car so he helped us look for a different car and he choose the car that we really wanted in the first place which is more newer with lower mileage and cheap on gas and almost the same price.. we are soo happy with our new car..thank you to Angel Huerta.. 🙏”
10AM - 5:30PM
11 Cernon St, Vacaville
Credit Unions
“I do not usually yelp. Even if I have a bad experience, because everyone can have a bad day. I want to thank Joey Stogsdill at the Cernon TCU branch. I am a long time customer and I've learned to be patient and wait for him to serve my circumstance. I am not savy with the online services that are offered and he always makes any potential frustration disappear. He is always patient and kind and explains my circumstances well. He never makes me feel inadequate for lack of technical understanding. I hope his superior is aware of the employee he has.”
“I had forgotten the PIN to my bank card so I went inside the branch to reset that PIN. Trevor, I believe, saw me right away. He took the time to look at my recent transactions to see if my card had been frozen. There was a transaction I didn't recognize so he cancelled my card and issued a new one. So friendly, so efficient, such a credit to one of the best financial entities in town.”
“I'm a new member this year, I got help of all my financial needs, like home improvements loan, credit cards, auto loans, and others. They made it so easy and too time to understand my situation and made a decision, now it on my end to fulfill my obligations and responsibilities, kudos to all the staff of Patelco credit union at Fairfield thank you”
“A+customer service.I needed help with several things, in regards to my accounts, and Gabby was beyond awesome! I was able to get EVERYTHING taken care of in one quick visit!Thanks so much!”
9AM - 1PM 2 - 5PM
2540 N Watney Way, Fairfield
Credit Unions
“Man where do I start this place is amazing I have got every loan I have threw them and Lidia when she still worked there before she moved up did my very first loan and help build my credit since I was only 20years old and none else wanted to help me out but OE did and because of it I have great credit and have ever since been getting everything threw them and Cedric is one hell of a guy he has helped me with every other loan or anything else I might need help with since Lidia left and I recommend this branch to anyone or OE credit union for that matter you can’t find a better group of people who will give you what you want or what’s the best option for you thanks guys always going to be a member here”
“i've been with travis for over 10 years and i am happy as heck! i have purchased two cars with loans from travis and pay them online at their website .. not sure what ll the complaints about that are? it's simple ... i'm 70 and hve no trouble using their site. the people at travis have always been helpful ... weird negative comments!”
“I have never had such amazing experiences with this bank. The branch was not this Vacaville branch but the one in Elk Grove California, but I really enjoyed this one in Vacaville as well best experience so far. Thank you for actually caring about your customers instead of being deceitful about what actually is happening with our finances. You are absolutely appreciated!!!”
“Navy Federal Credit Union is a great bank. They have a friendly staff and offer a lot of things to help you with your finances. I also like being recognized by my rank when I call customer service. They always greet me by Sgt.”
“My first time today at this location. It was very clean and spacious. There were only 2 tellers working and a long line. The line moved somewhat quickly. I was able to withdrawal my birthday funds without fuss or issue. The teller was polite. This Travis Location is located on Harbison Dr, in the same parking lot as Target. Parking lot is small and was packed when I arrived. There are ATMs outside. I never used them and can't speak on my experience with them.”
10AM - 5:30PM
2570 N Texas St, Fairfield
Credit Unions
“Wonderful place for banking, personal loans, and car loans. Theyve really gone above and beyond in helping my family when we needed funds.
Shoutout to Tim and Jose! MVPs!”
10AM - 5:30PM
131 Sunset Ave A1, Suisun City
Credit Unions
“I am a proud member of TCU for over 15 years, and I can say that they have always had my back when it comes to my financial matters. My banking accounts, auto loan, and my credit card was made possible by your institution. I will continue doing my business with you guys, because it's the best Credit Union in Solano County.”
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“First off, let me state that my standards are extremely high when it comes to customer service; it is extremely hard to find genuinely kind people these days. On Travis AFB, I highly recommend you seek out Mr. Ta'Lon McKinley at the Travis Credit Union across from the BX. This young man was well spoken, made great eye contact, reassured my needs and "actually" followed through with what he said. He is a Senior Financial Service Representative at this branch, and it if wasn't for him; I would have walked away. He took the time to actively listen and then respond; explaining my financial needs (auto financing) thoroughly. He closed the deal by making phone-calls and sending out emails keeping me informed every step of the way! Management, keep your eye on this young man; he's going places and needs to be groomed for higher levels. A Million Thanks to Ta'Lon and thanks to Travis Credit Union!”