Golden 1 Credit Union, founded in 1933, is known for putting people over profit and providing outstanding customer service. With over 70 branches and home loan centers across California, along with access to 30,000 fee-free ATMs nationwide, convenience is a priority. Customers consistently praise the staff for being pleasant, helpful, and well-informed, often highlighting positive experiences that stand out compared to other banks. Many have been loyal for decades, appreciating the professional and accurate handling of their banking needs. Several reviews mention the excellent customer service, with specific staff members going above and beyond to assist clients. Overall, Golden 1 Credit Union is recognized as a trusted, reliable financial institution that values its members and offers a high level of service across its locations.
The tellers at this branch are very friendly, professional, caring, and they go the extra mile to satisfy the customers. Thank you for having such wonderful employees.
July 2024
Such a great credit union. I've been receiving outstanding service from them since I moved to Vacaville in 1998. I'm so grateful!
May 2024
The staf members are always pleasant and happy to help. I haven't encountered any negative ones yet which is unusual for a financial institution. People can get very animated when dealing with their health, wealth of food.