U-Haul Moving & Storage of Tustin is a facility described as extremely quick, easy, and efficient. The process is smooth and streamlined, with customers reporting quick in-and-out service. The staff is noted as friendly, very helpful, very nice, very professional, and efficient. The trucks are simple, acceptable, and easy to drive, with a nice touch of including a lock for the rear hatch. The location has everything for a move, including rentals and storage. Some room for improvement is noted regarding the company's apps, which can be unwieldy. The check-in process, especially after hours, can take some time to figure out. A recommendation is for staff to give first-time truck drivers a brief tutorial. A minor issue mentioned involves fuel levels and mileage charges, where a customer felt a refund for extra gas was not addressed. Overall, it is a really good facility that is much less expensive than competitors and is recommended for moving and storage needs.
I received excellent customer service. The truck I rented was clean and ready for pick up. There’s a long driveway, at this location, for truck returns making it easy. Thank you to the people running this location
February 2026
Everything was just a great experience at this location the drop off was a lil unexpected cause of all the returned rental trucks blocking driveway . But overall this place was a great choice . Truck was so easy to drive super clean and new . Thnk you
January 2026
The Right Choice Movers are highly recommended! I was in doubt initially for the price, but these men were very determined, patient, friendly, professional, and went above and beyond to move my furniture and all my belongings with care!
