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“These guys were great. I drove a 2015 Toyota Prius, and the car was starting to lose power, eventually I got the warning lights on my dash telling me to pull over and check the engine. So I called these guys to schedule an appointment to replace my hybrid battery, which didn’t sound cheap. Before I took my car in, I noticed my 12volt battery had a lot of built up acid around the connectors, so I replaced that first, which reset the warning lights. I was so happy that I didn’t have to spend as much money on the hybrid battery, so I called Greentec Auto and spoke to Eduardo to cancel my appointment. He said he was happy it seemed fixed, but warned me that my hybrid battery pack would still need replacement, and that the warning light would come on again within a few weeks, maybe a month or so. Well, it did. Several weeks later the warning lights came on again and I scanned my car; it was the hybrid battery pack again. So I bit the bullet and took my car into their shop to have the hybrid battery replaced, and before they did that they scanned my car and found that the ignition coils and spark plugs needed replacement, and that if they installed the battery first without fixing the plugs and coils, it might fail again at some point in the future, voiding the warranty because they warned me ahead of time to fix it. So I ran home and replace the spark plugs and ignition coils, called Eduardo up again and he said they could take me for an appointment the same day. They fixed it up in just 45 minutes, and it was cheaper than expected. Now my car runs smoothly again, with more power than when I bought it. I’m very pleased with the outcome, and I’m happy they took me in so last minute so I didn’t have to reschedule my appointment. I highly recommend their service.”
7:30AM - 5PM
3496 Arden Rd, Hayward
Battery Stores
“first time at this shop. very nice. In a nice industrial area. Carlos helped me with my caravan's battery issue. he tested it and it was bad battery. Then found me a brand new battery with 5 year warranty and installed it. Very cool and helpful dude. I would highly recommend this place. I also think the cheapest price for brand new battery in town! they are generous and helpful. Thanks again Carlos”
“I purchased windshield wipers here several months ago. I haven't replaced wipers for this car before but, hey, how hard could it be? Way Harder than I expected to remove the existing ones. Couldn't manage it. I didn't need to locate the receipt and was escorted out to my car immediately. Wipers were installed I felt appreciated.”
“I've been an auto technician/mechanic for 45 years. This is my local O'Reilly's. It's not a place I would have considered 45 years ago, but they do a really good job today. The staff is friendly, the store's computer systems eliminate a lot of guesswork, and the parts are typical of what's available throughout the industry. I haven't had any problems in this store with parts or personnel, so its a solid 4 stars.”
“These guys are lifesavers! Broke my windshield on the freeway in torrential downpour and they stuck around after hours to help me install new ones. THANK YOU HEROS!!!”
“I have a 15 meter sailing catamaran with an electric motor system from electric motor sports. I have traveled many years and miles from Annapolis to Fiji so far.
Amazing system and customer service.”
“Went in for air inflator due to flat tire this morning. They have friendly staffs with helpful advice on which product to go for. It might be a little bit more expensive than other stores nearby, but I think it is worthy.”
“Christian was the man! He helped me swap out my battery and made the whole process super easy. I came back later because the foam battery insulator was folded a little, and Hien helped me get it sorted out right away.
Honestly, the whole staff here is great. Everyone was friendly and welcoming, even the employees who weren’t directly helping me still greeted me and talked with me. Really good customer service all around. Definitely coming back to this O’Reilly!”
8:30AM - 5:30PM
30208 Industrial Pkwy SW, Hayward
Battery Stores
“Came in to get a new battery for my car keys after avoiding it for as long as possible. I'm so glad I came to Interstate. It was super fast, less than 5 minutes, and they had good customer service.”
“Came in for wind shield wipers and a battery not knowing anything about cars. The only worker there at the time named jordan was super helpful getting that for me especially it being a hectic day. he definitely knows his stuff i recommend asking him for anything! Thanks!”
“They do not know car parts, you have to do your own research but they are very nice and helpful, the manager is a very nice man, I been coming to this oreilly for years and seen employees come and go, they always hire the best ones don’t go to the one in Castro valley they have a horrible attitude”
“Kim at O'Reilly's here in Hayward was amazing and very knowledgeable I was very stressed out and concerned about the battery cable coming off my battery he was kind and very helpful and make me feel safe driving my car if I could give him a hundred Stars I would thank you so much Kim”
“Not sure who does the hiring decisions here, but I want to give a big thanks to Kyle and Sam from this location for helping me with securing a lightbulb replacement for my vehicle. Not only did they suggest the best part for my vehicle. They also shared with me a warranty and rebate that helped save me $25 on purchasing the higher definition bulbs versus just the regular ones (which after a rebate comes out to the same price.)
I think Kyle is a manager here? And he was very busy but still found the time to help me and even tapped in Sam (one of his associates) to finish up what I needed assistance with.
I will definitely be back to this location to get any additional parts that I need. Thanks so much y’all!”
“I like this auto store most persons work here are very nice. But store is extremely dirty . Front entrance door is so filthy . I no it’s auto part store but sometimes these people working there doing nothing. Little windex and paper might be nice to keep from door somewhat clean.”
“Huge thanks to Ariel for being very patient and helpful two nights in a row. I came in very anxious and had lots of questions about some noises my car was making but he was very understanding. Thanks Ariel”
Battery Stores
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Battery Stores
Battery Stores
“We recently bought a battery here, and unfortunately it stopped working after a couple of days. We came back expecting a hassle, but Yohannes made the entire experience easy and stress-free. He was professional, knowledgeable, and took the time to troubleshoot the issue instead of rushing us. He explained everything clearly, treated us with respect, and made sure we left with the problem resolved.
It's not often you find customer service like this anymore. Yohannes went above and beyond, and his honesty and dedication really stood out. Thank you for turning an unfortunate situation into such a positive experience. We truly appreciate your outstanding service and will definitely be coming back. Thank you Yohannes!”