Appliances near Valencia, CA

“I had excellent service and choices from Richard Nyberg at Pacific Sales.
Many more ideas for my bathroom remodel than the major box stores provided.
I am so happy with the items I chose and the quality provided. Also the personal assistance helped tremendously!
Many thanks!
Robyn Gerlich”

“Home Depot has employees with no knowledge of costumer service,any knowledge of how to help a costumer with any ?Costumer would need to be attended by any employee.”

“I stumbled on this place after having a not so pleasant experience with another guy. My dryer had not been igniting and needed someone to come and fix it without trying to sell me all the bells. Sean came out the same day to see if I needed a new dryer or if he could fix it. Unfortunately I did need a new dryer and he showed me a few that I could purchase from them. He told me to shop around to see if I could find a better price elsewhere and didn't push me to buy anything from him. The efficiency, honesty, and level of service he provided left me feeling like I was in good hands. The very next day he delivered me a brand new dryer and installed all within the span of probably 40 minutes. If I didn't have an upstairs unit he probably would've been quicker! Overall I cannot recommend appliance world and their staff enough. If anything ever breaks in this house again, I know who I'll be calling.”

“Robert from hardware was extremely helpful in finding me the correct size anchor screws to install lights on my stucco. Thank you for making everything so smooth! He was able to peace together certain items saving me some money buying in bulk. Thank you so much, Robert!”

“Popped in here with my wife for a couple of things yesterday. Needed an attachment for garden hose which we couldn’t find, so asked for help. Unfortunately, the young gentleman we asked was on his first day at the store but he immediately got someone else to help. We showed a picture of what we needed to the lady that came to help and she knew instantly what it was called and where to locate it!!
I’m sorry I cannot remember her name but if Home Depot reads these, she would be a loss to the company if she left.
Excellent, excellent customer service.”

“The team at the Valencia Johnstone branch is awesome! They’re always super helpful and go out of their way to take care of me. If they can’t do something, they’ll still work to find a solution. The counter guys are all friendly and know their stuff, and I always have a great experience whenever I stop by.”

“We had a truly great experience with this family-owned appliance store. The owner helped us find the perfect replacement for a discontinued Electrolux refrigerator/freezer set, taking the time to walk me through every detail—size, trim, and installation needs. She was incredibly knowledgeable and responsive, and their price was 10% lower than any other store. Even better, they had the units in stock and delivered them within just a few days. Her husband handled the delivery personally—on time, careful, efficient, and even refused a tip. Delivery and haul-away costs were minimal, and the whole process was smooth and stress-free. The level of service, professionalism, and value far exceeded what I’ve ever experienced from big box stores. I highly recommend this business for anyone looking for quality appliances and truly exceptional customer care.”

“Well I went looking for a Christmas tree and man did they all smell really fresh! My daughter , husband & I went to the 10' Douglas Furs to find one. An Associate by the name of Chad came over and asked if we wanted to see a tree. We chose one and then another and yet another tree. This Associate was so patient. The trees were tall and heavy . He had to take off all the twine and stand them up and shake them to get the fullness of them to open up. I kept apologizing to him because we had a hard time making up our minds. We finally chose one and he took it over to have the bottom branches trimed. He then went on his dinner break. I wanted to give him a big tip but he was no where to be found. Chad was so sweet and knew an awful lot about trees. The guys packing up the tree and putting it on our car were super nice and did the job quickly and made sure no sap got on our car. I tried to give them a tip but they refused. They said it was their job and they enjoyed working for Home Depot. There used to be a Seat with Santa Clays and you can have your picture taken there. It's pretty wonderful.Home Depot is very clean and well organized. Love this store!”

“I enjoyed my experience shopping for a certain microSD card for my new in my car. Prices seem to have gone up dramatically but I got a fair price. I called the store and found out they had it in stock so they walked me through the process to pay for it electronically and then come in in a day or two to pick it up. Excellent customer service. The store is fun to walk around in. Just see what's out there too.”

“I had some questions about some equipment in a new patio build. Saul was incredibly knowledgeable and patient explaining options for me. Erick helped me out as well.”

“Casey exhibits excellent customer service skills. She also seems very knowledgeable about plumbing. She searched through the different types and threads of connectors to help me resolve an unusual and difficult plumbing issue. Good job Casey!”