The UPS Store #7902 in Van Nuys is highly praised for its friendly and helpful staff. Customers appreciate the excellent customer service provided by employees like Darius, Elsa, Feli, and Jasper, who go above and beyond to assist with shipping, packing fragile items, and handling returns. The staff is known for being quick, organized, and courteous, often making customers feel happier and more satisfied after their visits. The store offers a range of services including expert packing, shipping, printing, mailbox rentals, notary, shredding, and faxing. Customers choose this location because of its helpful staff and efficient service, even driving extra miles to visit. Overall, the store is described as a friendly, organized, and reliable place that provides great customer care and makes each visit a positive experience.
The gentleman was exceptionally courteous and helped me with my drop-off. Great Customer care truly lifted my mood—I walked out feeling much happier than I walked in as they were busy in the afternoon.
May 2025
Very quick and helpful!! I will now drive the extra few miles to come to this location, as they were friendly, quick and organized
May 2025
I absolutely love this place! Elsa and Darius provide the best customer service I've ever experienced. They truly go above and beyond to help their customers. Honestly, I can't stand any other UPS locations—this one is unmatched!
