The Verizon store in Ventura offers a wide range of services for mobile, 5G home internet, and business needs. Customers appreciate the convenience of online ordering with options for in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. The staff at this location are highly praised for their helpfulness and dedication. One customer highlighted how staff stayed past closing time to assist with phone and service needs, demonstrating excellent customer service. Others commended employees for their quick, friendly, and knowledgeable assistance in setting up accounts, international plans, and troubleshooting issues. Many reviews mention staff members who went above and beyond, making customers feel valued and supported. The store is recognized as an authorized Verizon affiliate, which ensures skilled troubleshooting and reliable service. Overall, the Ventura Verizon store is seen as a friendly, helpful, and trustworthy place to get mobile and internet services, with staff that genuinely care about customer satisfaction.
Cindy from Albuqurque was awesome getting me set up as a new Verizon customer
January 2026
These guys have saved our hide every time we have been in there. Courteous, even when busy, and definitely have had our back each time.
June 2025
Not sure why the store has so many bad reviews. My experience was nothing but positive and looking around everyone had smiles and all the sales reps seem to be in good spirit, Guess you can’t please everyone. Mosses was very helpful transferring service from AT&T and getting a new phone 10/10.
