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“I’ve only had wonderful experiences at this hot topic! Staff are friendly, helpful, and energized with every interaction. It’s thanks to their customer service that I wanted to spend more and pick up more goodies. I especially want to shout out Zak at this location!! Such awesome people and highly recommend people shop here! Best hot topic around ^_^”
“We had a great experience getting our wedding suit rental and other purchases! David was very knowledgeable and helpful! The manager Jay was also very nice and she made the transaction super smooth. Everything was quick and easy, I would definitely recommend the Visalia store!”
“Ordered something online how to bring it back to get the right size very very easy process my son couldn't find the shoe in a larger size but he found something he liked even better so overall it was a success. Plus I earned some kohls cash n actually used it this time around along with my coupon i saved over $50.”
“Super cool and chill employees bought my first skateboard deck on Saturday he gave me a lot of information about skateboarding at a good price definitely my first favorite place”
“Great shop. Got to meet a few employees. Real good people work here. They share the same values and respect as we do. The plug and play went to a great musician. He loved the package we sent him. Thanks Neto for making it a memorable visit to The Smoke Shack. You all some reall people. Much ❤️ and always Respect.”
“You could find something.But it was pretty much picked over yesterday.Staff was very friendly and helpful.They maintained on a very busy day.Kuddos to them.Ya'll did the damn thang✌?✌?”
“(Translated by Google) Very kind they helped me with all my questions, THANK YOU VERY MUCH !.(Original)Muy amables me ayudaron con todas mis preguntas, MUCHAS GRACIAS!.”
“Absolutely love going to our boot barn here in Visalia. Leo does the absolute best job at hat reshaping. Also, love Justin! He gave me the best customer service I’ve ever had there. Hands down. Will be back. Xoxo!”
“The manger Abraham is a wonderful young man and he has trained his staff well. He is efficient with communication with his staff. The store is perfectly organized and you won't want to leave. I am glad this store is here and that the management and staff are friendly good people. ⭐⭐⭐⭐⭐?”
“Brandon did such an awesome job taking care of us. Stood by us the whole time and helped my husband with a whole new skateboard set up.Great customer service. Super friendly and so helpful. We will be coming back in to shop at this store again thanks to him. He definitely makes a difference and does an amazing job. Thank you so much!”
“I am 37 and probably too old to shop here but everyone makes me feel wonderful. I was approached by a great sales individual names Brianna and she made my experience wonderful. My card was actually declined and instead of being felt like an inconvenience I was continued to been made to feel welcome. Whether I am suppose to shop here or not I will due to the customer service alone.”
“If you're looking for a cute small local business boutique this is your place to shop! They have a wonderful selection of clothes, if I could I would have picked one of almost everything. As soon as I walked in I was greeted and there was no time during my experience that there wasn't someone available for questions or sizes. Everyone was so nice Prices vary from item to item and they have a good clearance section as well. The girl who checked me out was super sweet and wrapped my item in the most beautiful tissue paper I've ever seen. I will definitely come back when I have more time.”
“Krystle and Leslie at the men's fragrance counter were outstanding and extremely helpful. They took their time to help me find my next cologne. I would recommend asking for them knowledgeable and friendly. I will always trust this location!!”
“Way better than the store on Mooney. It was clean and well organized. Customer service was great and the lines moved fast. Not much of a selection for men's clothes but they had a lot of other stuff.”
“Employee named Evan is an outstanding employee dude is freaken awesome, literally nothing but amazing energy from this dude. He helped me find a gift as I had mentioned I was having trouble finding something for my best friend's birthday in store. We chatted a bit and definitely had some laughs but my goodness, God bless that man and hope you guys know you have an amazing employee”
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“Jackie was so helpful with my fiancé’s and groomsmen’s suits for our wedding! The suits look AMAZING. Plus, they have really good deals here. Highly recommend ?”