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“We had a great experience getting our wedding suit rental and other purchases! David was very knowledgeable and helpful! The manager Jay was also very nice and she made the transaction super smooth. Everything was quick and easy, I would definitely recommend the Visalia store!”
“I’ve only had wonderful experiences at this hot topic! Staff are friendly, helpful, and energized with every interaction. It’s thanks to their customer service that I wanted to spend more and pick up more goodies. I especially want to shout out Zak at this location!! Such awesome people and highly recommend people shop here! Best hot topic around ^_^”
“I love Kohls, but I DO NOT like the new pickup!! It’s horrible! My items show it’s been picked up and I’m worried I’ve been busy working! Please bring back the old online pickup this is so inconvenient and sometimes we have to wait in that long line for a pickup that’s not in the number slot because nobody attends to you when you’re standing in the pickup line it’s honestly horrible especially around the holidays because it’s so packed! I don’t like being around a lot of people is why I do online shopping and online pickups!!!!!!”
“Super cool and chill employees bought my first skateboard deck on Saturday he gave me a lot of information about skateboarding at a good price definitely my first favorite place”
“Great shop. Got to meet a few employees. Real good people work here. They share the same values and respect as we do. The plug and play went to a great musician. He loved the package we sent him. Thanks Neto for making it a memorable visit to The Smoke Shack. You all some reall people. Much ❤️ and always Respect.”
“You could find something.But it was pretty much picked over yesterday.Staff was very friendly and helpful.They maintained on a very busy day.Kuddos to them.Ya'll did the damn thang✌?✌?”
“(Translated by Google) Very kind they helped me with all my questions, THANK YOU VERY MUCH !.(Original)Muy amables me ayudaron con todas mis preguntas, MUCHAS GRACIAS!.”
“Absolutely love going to our boot barn here in Visalia. Leo does the absolute best job at hat reshaping. Also, love Justin! He gave me the best customer service I’ve ever had there. Hands down. Will be back. Xoxo!”
“The manger Abraham is a wonderful young man and he has trained his staff well. He is efficient with communication with his staff. The store is perfectly organized and you won't want to leave. I am glad this store is here and that the management and staff are friendly good people. ⭐⭐⭐⭐⭐?”
“Brandon did such an awesome job taking care of us. Stood by us the whole time and helped my husband with a whole new skateboard set up.Great customer service. Super friendly and so helpful. We will be coming back in to shop at this store again thanks to him. He definitely makes a difference and does an amazing job. Thank you so much!”
“I am 37 and probably too old to shop here but everyone makes me feel wonderful. I was approached by a great sales individual names Brianna and she made my experience wonderful. My card was actually declined and instead of being felt like an inconvenience I was continued to been made to feel welcome. Whether I am suppose to shop here or not I will due to the customer service alone.”
“If you're looking for a cute small local business boutique this is your place to shop! They have a wonderful selection of clothes, if I could I would have picked one of almost everything. As soon as I walked in I was greeted and there was no time during my experience that there wasn't someone available for questions or sizes. Everyone was so nice Prices vary from item to item and they have a good clearance section as well. The girl who checked me out was super sweet and wrapped my item in the most beautiful tissue paper I've ever seen. I will definitely come back when I have more time.”
“Krystle and Leslie at the men's fragrance counter were outstanding and extremely helpful. They took their time to help me find my next cologne. I would recommend asking for them knowledgeable and friendly. I will always trust this location!!”
“I've been here twice since it opened (Friday mid-morning and a Saturday evening) and had a good experience each time. The employees are really nice and helpful, the store is clean, and it hasn't been crowded so there's plenty of space to shop with ease. They have a variety of things and low prices. The wait time to check out is longer than I prefer because they usually only have one cashier and wait until the line gets long, usually 4 or more people, before they send out a second cashier. I did find it strange that all their makeup products are hung up backwards so I had to keep turning them around to see what the product was. Parking is always available. I'm not sure why there are negative comments because I despise shopping due to rude people and crowds but this store makes it tolerable and even enjoyable. Yes, it's smaller than the Mooney location because everything on Mooney is bigger! This store is the same size as TJ Maxx without the long lines and hoards of people. The location is great because there's not a lot of places to shop on this side of town. My kiddo loves the store too and we'll definitely be returning!”
“I was there this Sunday and although the store was very busy everyone was very friendly and welcoming, making sure me and my family were being helped. Great customer service, Betsy and Javier were both able to help my family and I find outfits. The other workers that were there were also very helpful. Will definitely be back soon! 100% recommend”
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“Jackie was so helpful with my fiancé’s and groomsmen’s suits for our wedding! The suits look AMAZING. Plus, they have really good deals here. Highly recommend ?”