The UPS Store is consistently described as one of the best and best-run locations, with customers relying on it for mail, packages, shipping, and services like copies and returns for many years. The store is known for its outstanding and excellent customer service, with a team that is nice, pleasant, helpful, and sincere. They care about customers, always strive to do a great job, and go out of their way to make sure everything is handled perfectly. The manager has the attitude of an owner, and employees are noted as genuine and hard-working, providing step-by-step assistance. The store is always very busy, often with a line, due to high customer reliance and services like easy Amazon returns. While there can be a wait sometimes with only two registers, the wait is considered worth it for the reliable and amazing service. Despite the busy nature, the experience is always as pleasant as possible, with employees doing their best even during extraordinary times. Customers express true gratitude and continue to use this location for its consistency and exceptional team.
They have excellent customer service, friendly and helpful staff. They go above and beyond for all their customers.
June 2023
So dirty, I strongly recommend they clean their front windows to show they care about service? No plans to use this location again until it looks like a place that cares!
September 2022
Great service, and the ladie was very kind and diligent
