After a delay that looked like it was going to cost me my little box under the tree Ashley made my Christmas dreams come true!! I will never forget the amazing customer service from our escalations manager Ashley Z! You have a forever client!
September 2023
Ashley took time to listen and understand our issue and concerns. She set time lines and stuck to them until our issue was resolved. She turned what was a stressful situation into a great experience.
August 2023
Nour was wonderful in taking care of our wedding rings! She was super nice, knowledgable, and a pleasure to work with. Will be going back to her, next opportunity!
As the global leader in ethically sourced engagement rings, wedding rings, and fine jewelry, our mission is to cultivate a more transparent, sustainable, compassionate, and inclusive jewelry industry. From natural and lab grown diamonds to gemstones, Brilliant Earth is dedicated to crafting stunning pieces designed for the big day and every day. Call or visit our website to schedule your personalized in-person or virtual consultation with a jewelry specialist at our Los Angeles - West Hollywood showroom.