“Nicole was such a blessing in disguise she really went up and above to help me with my package today I'm very gracious to her love doing business with your UPS Store people there and you guys you guys have fabulous help there I'm a very satisfy customer keep up the good work you guys.”
“Nearly a month ago i accidentally shut my key fob in my trunk causing my car’s anti theft program to activate making it impossible to start my car. I tried all of the troubleshooting from online and nothing worked. The dealership wanted me to pay to tow it to them, for a diagnosis and then pay for the new key and programming. I called the Key Shop, explained my situation and Jake who got new fobs for my car ordered right away and worked with me to schedule a day or time for him to meet me at my car to reprogram my news keys. Car started right away like nothing ever happened. Jake and the Key Shop were friendly, efficient and their cost was extremely fair compared to what the dealership wanted. Would recommend them to anyone having any issue like mine or just needing a new key made. Thanks Jake!”
“Now has incredible customer service skills. I was having problems having documents emailed and printed and he was relentless in solving the problem. There at least 4 different attempts. Plus it was busy and he was able to help everyone in a timely matter. Thank you so much Noe.”
“I've only used this store a couple of times for returns, but wanted to leave a review due to the staff. They are fast and friendly, and I appreciate their good customer service. There is also parking in the shade out front”
“I recently visited Mail Centre to utilize their notary and shipping services. The notary service was quick and efficient, with Preet Kullar clearly explaining the process and ensuring all documents were properly signed and stamped. She is the owner and current manager of this centre. One of my package had delivery issues but It gave me peace of mind knowing that she generously taking care of my documents and informed me every update. Excellent Customer service ✌️”
“This UPS is wonderful, they have great employees namely Tyson who has been so helpful, patient and kind every time I’ve been there! He’s fast and efficient when it’s busy and friendly and super helpful when you have questions. So appreciated!”
“The owner of this place is awesome. He was so helpful. Super nice. I had a few things to send to another state. He packed everything perfectly. Like playing Tetris.”
“Staff members at this UPS office are consistently knowledgeable, efficient, and friendly. They consistently approach their work in a highly professional manner, always careful to ensure that items are wrapped well and that they’re going to the correct person.
Five stars for sure!”
“Went in today to complete a 'Happy Return' for some clothing items. While the return process is a little clunky on the 'Happy Return' end, UPS employee Jed was patient, friendly, and very helpful!”
“Fastest Livescan process I have ever experienced. I have to get them done often for work & will definitely keep using this location. They have a calm and clean environment inside of their store, I appreciated that as well.”
“Michael the notary is excellent. He helped me and my client and he did a phenomenal job. Michael is clearly a hard worker who thrives under pressure. Thanks again!”
“Very professional, patient and helpful staff. I really appreciate them walking me through and offering solutions to a confusing situation I was trying to resolve with such kindness!”
“This is a great location. Jackie is always helpful & personable. Her knowledge is vast & she discovered a mistake in the address & corrected it, which enabled us to update our record. Thank you, Jackie!”
“The ladies who work here are best ever!!! Delightful, charming, friendly, speedy, and a joy in my day!!!!! Dare I say the best customer service I have experienced in quite some time.”
“Love this location. The staff is always super friendly and helpful. Sometimes the lines get long but they remain calm and professional. There is also an amazon kiosk where you can avoid lines and drop off returns super easily.”
“Got in, got what i needed done and got out quickly. I am consistently pleased with doing business at this store. Staff is always helpful and friendly. Would definitely recommend this store to others.”
“Each occasion that I’ve done business at this particular UPS Store location, the employees have always been courteous and professional, and process my packages quickly and efficiently.”
“I’ve been going to this store for a couple years now and the owner has always been attentive and professional. I’m so glad this store is in midtown Sacramento.”
“I walked in and Jake was quick to greet me and immediately got me checked out. He also briefly let me know some of the things going on in the store such as discounts on mailboxes if I needed and what not.”