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“Axel was very helpful I would recommend for anyone that goes in there ask for him. He was really nice and explained everything thoroughly. GREAT customer service”
“I accidentally read the text message rating system wrong. When it asked how satisfied I was with my visit I read it wrong and thought number 1 only said satisfied not very dissatisfied. David was awesome so he deserves 5 out of 5”
“This was the most helpful experience I’ve ever had at MetroPCS. The representative who assisted me (his name started with an “H”) was incredibly knowledgeable, patient, and truly a problem solver. He took the time to make sure everything was resolved and explained things clearly. Excellent customer service!”
“I’ve had such a great experience at TMobile in Pico Rivera that I have to post about my experience. I randomly walked in to switch providers and was helped by Jose Blanco. Genuinely nice guy and very patient in answering any and all questions we had. The deal was made but it was closing time so there were still many open items and things to clarify. Since that day we’ve called for Jose and he called back when he became available, and we went in for a few follow up visits and we specifically asked for Jose as he knew what we were trying to accomplish with our new plan. Each time, he welcomed us and continued to be friendly and patient as we required a lot of help getting set up, this was mainly due to us not being fully ready up front for the transition. We are now set up with all the details thanks to Jose. Also, I can confirm that TMobile maybe has the best coverage I’ve experienced in the Los Angeles area. Job well done, happy so far with TMobile and a lot of the sentiment has to do with our experience with Jose. Thanks man!”
“Brought in my S24 Ultra that I dropped recently and cracked the back glass on it. Comet was very informative with time frame for repairs and prices were super reasonable. It bugged me to have the glass shattered so I brought it to Cell-U. She did an awesome job and repair time was quick and same day. Will definitely recommend to others.”
“Clean, well maintained Store with POLITE, PROFESSIONAL PEOPLE who take their Customers Seriously. From the first call with Representative on phone name Mystic who convinced me to continue with Spectrum with a
Sweet deal I just Couldn't turn down. Thank You SPECTRUM for Caring about Me and my Son!”
“I thought I needed another phone but turns out just an app that was trying to download but couldn't for some reason and the store clerk Janet help me.Go Janet for making my day with great service and helping me figure out what could be the problem and not just try to only sale me a phone diffently coming to this store to buy a new phone in the near future”
“I had not been to one in years.I was in the area and went to have a phone activated for my aunt and the lady who helped me was very nice and patient.I would go back again ?thank you”
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“Juan & Azeem are very welcoming, professional, and knowledgeable of MetroPCS and there products and services. They are amazing rock stars who are about to reach the Pinnacle of guest experience and expertise. They have an up beat attitude, positive vibes, and know how to make a deal. The promotions are amazing and so is the presentation of there products and there store. Very tidy and consideration and outstanding interpersonal and communication skills as well. Stop by for the deal of the century and enjoy your time.”