“Elizabeth helped me today and she was amazing! She was extremely kind and friendly and absolutely helpful and wonderful. I was having a bad day and she really went above and beyond! Thank you so much Elizabeth!”
“Tom is so helpful! Appreciate everything he has helped us with! He always does go above and beyond!! The security here is great also, it’s always so clean here!!”
“This storage is like no other. It's so very nice and very quiet. I hardly see anyone else almost everything I go, and I go alot. I will hope to keep all my belongings their for as long as I need a storage and for as long as they will allow it thank you.”
“Good price, good service, respectful storage neighbors and nice staff. I’ve enjoyed my 3 years at this location, and don’t have plans to move my hauler from here.”
“Ian was absolutely amazing! He was pleasant, professional, and took the time to show me the exact unit I wanted while clearly explaining all the fees and details. He made the whole process smooth and welcoming. Highly recommend!”
“I’ve been a customer for a little over a year now and I gotta say that I’m mostly satisfied.David is awesome. He’s always the person I’ve talked to when I come here and he was the one who set me up with my account. I have received a call from a woman, but not sure her name but she seemed pleasant from the once interaction.One thing I’ve really liked is that they seemed to have the best bang for your buck and they will charge late fees, but they have been great at calling me to avoid me having to pay late fees. David says this is something they do for folks who do autopay. I changed banks and so my original card no longer worked, so they called me to do a payment over the phone.The downsides I have are not small but nothing I feel deserves low rating.- my monthly payment went up by about $20 a few months ago which is a huge percentage from when I started.- the hours are lackluster. If I remember correctly, you have access to your storage between the hours of 7 AM to 7 PM, 7 days a week, but the office is only open 8 AM to 5 PM. This has only been an issue for me in that they require you to physically come in to make changes to your payment. These are bank hours, so difficult for some people to make time to come in. BUT they are open these same hours on Sat/Sun, so this is a non issue for most people. David was also really awesome one day in letting me come a little after 5 (just don’t come expecting that to happen)Overall, though, I’m satisfied and would recommend these guys to anyone looking for storage at a decent price and with reasonable hours.”
“Matthew was extremely professional and friendly. Very thorough in explaining everything from the unit cost, insurance, gate access, and using the app for easy account management along with digital gate access via the app. Very reasonably priced as well! Strongly recommend Extra Space Storage in Wildomar, CA!”