“One word: Expertise. I came in with a "SIM Swap PIN" issue with my replacement device. I could not log on to my Coin base account and had to reauthenticate my access, but due to the new device not recognizing that I am who I say I am, I needed to validate my identity. Ziggy helped me reset my password via Coin base, re-authenticate my identity-access, and within two days my account was back online. Ziggy (and Ernie, who also did some initial trouble shooting to see what he could investigate), were highly professional, and well trained in their respective roles. They should be promoted. Thank you both!”
“I rarely write reviews, but I couldn't help myself given the expert customer service I received from Franklin and the entire team at FTS Broadband. Our office recently switched over to VOIP telephones. Our previous system was wrought with weekly headaches. When I complained about it to a neighbor in our building, they referred FTS Broadband. Within a week Franklin's team was able to set up our entire office. Since that time, we have had zero problems. And, whenever a question pops up, I am able to reach someone at their office every single time.Thank you Franklin and thank everyone else at the FTS Broadband team!”
“This review is about my family’s experience with Tae yesterday evening. My wife, son, and I came in to look into possibly trading in my wife’s and my phone and switching from Spectrum to T-Mobile. We already have a line with T-Mobile for my 7.5 y/o son, who was recently diagnosed with Type 1 Diabetes and needs a phone to connect to his Continuous Glucose Monitor. We didn’t want him to be on Spectrum like us because their cell coverage is horrible where we live.I explained our situation to Tae, and he instantly got to work on getting us the best deal he could find. Boy, did he! My wife ended up walking out with an iPhone 15, and I walked out with an iPhone 15 Pro Max. We were able to finance the cases and screen protectors as well. He gave us top dollar for our old iPhones, ported over our numbers, transferred our data to the new phones, and wiped our old ones. We also qualified for free Netflix.All that, and we spent a whopping $50 and some change. Seriously, my mind was blown! I’m writing this glowing review on my amazing new iPhone 15 Max Pro, thanks to Tae. Money is tight with a newly diagnosed T1D, so we truly appreciate what you did for us! ??”
“The folks working here are incredible. People, friendly and super helpful.
I even took the liberty to come back to the store the following day to continue with what I needed to accomplish.”
“Came in to get a new phone and switch over from Verizon. This was complicated by Verizon due to it being a business plan, but Octavio was amazing and navigated the whole process to make sure I was taken care of with a fully functioning phone before leaving. Even though it took him a bunch of extra unanticipated time, he saw it through and I really appreciated it. Super solid customer service!”
“Love this specific store. They have the cutest merchandise and if you’re a loyal customer they take care of you (if you know you know). Karen and her staff are sweethearts and knowledgeable (which means fast service).”
“We went to Boost on Clark and Daisy helped us. She was awesome. My daughter needed help with her phone. Daisy was not only Friendly but helpful and professional. We were so glad she was there.”
“Misha and Carlos were amazing—super helpful, patient, and clearly knew their stuff. They took the time to understand our needs and helped us build the perfect cell plan with our phone upgrade. The whole team at this location was friendly, professional, and knowledgeable. Highly recommend stopping by if you want great service without the pressure.”
“WE NEEDED A NEW PHONE ! THEY WERE VERY KNOWLEDGEABLE AND HELPFUL! THEY SAID WE HAD INSURANCE ON OUR OLD PHONE ! $100 WE GOT A NEW PHONE MAILED TO US ! TOP OF THE LINE STAFF ! ?”
“I have had Digilink for wireless internet for many years on a boat. They have been great, Bob the founder, is fantastic and responds to your needs and gives you the 411. Kristina is always super helpful and cheerful. Working from home during this past year - the internet service is critical to have and line of sight internet does just fine for a boat. Great operation!”
“I had a fantastic experience with a T-Mobile Expert who went above and beyond to help me reclaim my original phone number from Spectrum. Thanks to the incredible assistance of Michelle L., recommended by her store manager Carlos, my family was rescued from the issues we were facing with Spectrum declaring our phones as "incompatible" with their network. Michelle L., you are truly amazing and I am so grateful for everything you did for my T-Mobile account. Working with you was the best experience ever, as Carlos rightly mentioned, you are his best!”
“Walked in i was quickly greeted by Messiah I waited for no more then 5 minutes he was helping another customer finished up and immediately helped me out with the issue I wanted to resolve didn’t even take 10 minutes and I was out thank you
sir for your great customer service”
“I decided to upgrade my iPhone before my vacation. There were two employees in the store and they were both helping people. I waited about 20 minutes and then I was helped by Josh. He was patient, very knowledgeable and super kind. I'm not very techie, so I appreciated the patience. He explained to me the 5G internet that T-Mobile now has and I definitely am considering adding that to my plan. Each customer interaction can take a very long time, so don't go there if you're in a rush.”
“Came by because I found somebody else's phone. Unfortunately they had already changed phones, but at least they have a backup now. The guy was really nice, and made sure to get the guy on the phone and tell him his phone was there while I was at the counter. Great service!”
“This is a good location because of Marquis. He is is a very patient and knowledgeable associate. He resolved something for me with informative answers - I am staying with t mobile because of this associates help with my questions today. He should be the top trainer for all locations.”
“Christina was an angel and helped me handle upgrading my phone and setting up a prepaid phone for my business. I went to an authorized dealer before and they were awful! Thanks for handling this so quickly with me!!!”
“Louis is THE ABSOLUTE BEST WORKER AT THE BOOST MOBILE LOCATION ON GAFFEY. He really pays attention to his customers, he knows how to explain each & every phone. He never has an attention. He’s always on point & I appreciate that plus my mother loves him too. He helps us every single time we go & we leave Happier than ever. He should be a manager if he isn’t already!!”
“I always come in this store and ask for Bella she is the most helpful person when it comes to my phone thanks for always helping me out and making it easy for me”
“Ian is an outstanding resource for your tech needs! He and his team have the knowledge and skills to outsmart all your computer and network woes. I'm thankful to have Safe Harbor on my "team" of peripheral support. I recommend them without hesitation. If you are in business, and can't afford down time, these guys have great subscription and non-subscriptions services to suit your needs.”
“Great experience I've been with T-Mobile since they came to the US. (1998) Nothing but good things to say the company. Came in this week to upgrade a phone. Uzzi and Jason were great in assisting me with this transaction. Both very helpful and friendly. Thanks for all you do T-Mobile employees. Bot in store and off site.”
“Let me just start this review off by saying how awesome and helpful Isaac was. Incredibly fast, very informative and a great multitasker. He was all about providing not just us but every customer that walked in superior customer service. He was very friendly and made us feel extremely welcomed. Most importantly he took care of our accounts and got us all setup. Thanks Isaac for your great service and help.”
“This store was clean, organized,and welcoming.Matt was patient and on point about the importance of using the most advantageous promotional deals. Helped save me a fortune on my and monthly obligations.”
“Went recently to get a replacement SIM card and the owner was very helpful. The owner was very knowledgeable and helped save me some money. Great service and very helpful service!”
“Went to the boost mobile on pine and Pam the rep was there and she hooked me up I was looking for a phone and she got me an iPhone 12 for 276 out the door since I switched from metro, I’ve had the phone for two weeks now and the service is actually good hit her up if your looking for a phone”
“Sorry to see that this store closed? Did they move? The employees at this store helped me quite a bit. Ok n fact, it was the owner who sold me a phone in here. Sorry to see it go”
“I stopped by this Verizon location today because I got an updated phone mailed to me and I needed to turn in the old one. I was very scared because I needed to transfer my data over to my new phone and I didn’t want to erase anything- namely photos of family that have passed away. I’m not sure of his name but there was a male there, looked to be late 20’s early 30’s, light brown hair, Caucasian, who wrote this down for me because I was scared to do the transfer. It helped me a lot and he was so kind. There need to be more people like this in the world, excellent customer service. Thank you!”
“Ms. Fernandez stayed late to activate my new phone. The company understaffs this store so it can be a long wait, but not the employees fault.
If you arrive at the store and there’s too many people come back another time. Ms. Fernandez or Javier will take care of you!”
“I’m so glad that I found out about Advanced Computers. I discovered outstanding deals on cable services (you get all cable stations: HBO, Netflix, Hulu, Paramount+, Amazon, AppleTV, YouTubeTV, BritBox, sports channels, everything) for the purchase of the box, plus $15/month. Great Internet and cell phone monthly rates too! The customer service from Rajeev is amazing!
5 star service!!!!”