Post Offices near Winnetka, CA

“This is the USPS location I use most of the time because it’s the closest to my house. The staff are always super friendly and ready to explain anything I need help with. They have a small parking lot that can get busy at times you might have to wait a minute or two or circle back for a spot. Inside, there are only two or three service counters, but the staff work efficiently and keep the line moving, so wait times are rarely an issue. I’ve had to send packages internationally before, and any time I had questions about the forms or process, they helped me every step of the way with a smile on their faces. It’s a completely different experience compared to the Reseda location, where everyone always looks miserable. I 100% recommend this USPS location to anyone in the Winnetka area who needs to send mail.”

“Excellent Service at Westwood USPS

I am absolutely amazed by the service at the United States Postal Service in Westwood. Every single letter I send from this location reaches its recipient without any issues. In the past, my mail would often get lost when sent from other branches, but here everything works flawlessly!

The staff are wonderful — always friendly, knowledgeable, and ready to answer any questions. They work quickly and accurately, and they know exactly when to suggest additional services. Everything here is just perfect. Thank you!”

“This post office single-handedly revived my faith in USPS. Or, rather, my faith that trips to the post office can be pleasant. The two fellows that seem to be there most often are so effusively friendly and helpful! To the point where one of them, I believe his name is Jackie, got me something green to wear on Saint Patrick's Day so I wouldn't get pinched. We've since moved and I genuinely miss having those nice moments when I'd run errands. To those who can frequent this post office, please take some time to appreciate it!”

“I went in to deliver a package to Wisconsin and the man at the desk, Mickey, was so kind and helpful. He went above and beyond to explain what the best option would be for delivering my fragile package. I really felt like my delivery was in good hands and he was just a genuinely kind person which is rare to find in service these days. Thank you Mickey!”

“Greatest Post Office on earth. Seriously, the entire team from Lupe to Daniel to Raul have allowed me to grow my business faster than I had ever hoped.Looking for a Post Office with actually super friendly employees and great service? Well, turns out it exists and it’s nestled nicely within Topanga.My only concern is that the team seems to be understaffed and overworked since the new Postmaster took over. The team works as hard as humanly possible, but there are still limits to what can be reasonably accomplished with only one or two employees at the front, especially as we approach the busiest time of the year for packages and mail.Thank you team!Andy”

“KAREN is just AMAZING! I went to this store for a fingerprint, how friendly, helpful and skilled she was. After I missed my appointment because of lack of knowledge and horrible customer service at the Moorpark store, I highly recommend you all don't waste your time, even if you need to drive a little more to Simi Valley for the “Fieldprint”fingerprint appointment, just do it.”

“Dolly goes above and beyond expectations for helping her customers out with questions about packages and mail ! 100% will recommended her to anyone . She is the best with providing such kind customer service :)”

“Came here bcz it was one of the few P.O.s open on a Saturday. The sweet & professional employee working the counter, Brandy, was the BEST. So repectful, zero attitude, and hard working.”

“Mailed a couple packages here for priority mail. They had the priority boxes and labels available. It wasn’t too busy when we went. Great customer service that was efficient.”

“The Encino Post Office operates with a level of consistency and efficiency that’s increasingly rare. Under the management of Alfonso, the branch is well-organized and runs smoothly even during busy hours. Wait times are generally short, and the staff appear well-trained and focused on keeping things moving without unnecessary delays.

Alfonso maintains a visible presence and seems actively involved in daily operations, which likely contributes to the overall professionalism of the team. The counters are staffed appropriately, lines are managed efficiently, and any questions are handled clearly and without confusion.

It’s evident that this location benefits from strong leadership and attention to process. Compared to other branches I’ve visited, the Encino location stands out for being clean, orderly, and consistent. It’s a reliable place to take care of postal needs without hassle.”

“Such a convenient location, always in an easy in, and out to satisfy your post office needs. Always helpful attendants to take care of you. Tons of parking in the front, side, and back of this commercial center”

“This is my second time stopping by. The first one was not good at all. Probably it is because it's almost 5pm and they're closing soon. The male postal worker must be tired and he is not happy to answer inquiries. The second time, I came Friday afternoon. There was a line but it went fast. This lady named Sandra helped me to make the transaction easy. She explained to me in detail the differences regarding the amount of each mailing options. With that, it helped me a lot to decide. I agree with a fellow Yelper - Sandra has been a great. Recommended.”

“I stopped by this USPS office to drop of an Amazon return. I been to the plaza this USPS office is in so many times but never knew there was a USPS here. I found parking easily since this office is in a plaza with many parking spots. When I walked inside the post office, there was no one in line so I was able to walk up and hand my package since everything was paid for already. I got my receipt and left, it was a simple and easy process.”

“I was having a hard day, panicking about everything I had to get done and Brenda helped me. She just went that extra step to make it easier for me. I felt human and cared for. Which hardly ever (if ever) happens anymore. THANK YOU BRENDA!”

“Great experience overall! The staff was incredibly friendly and attentive, making us feel right at home. The rooms were clean and comfy, and the amenities were top-notch. Definitely would recommend for a nice getaway!”

“Only 4 stars because of the long wait ( 1hr outside, about 2 inside just waiting) but know that I did not have an appointment. Staff was extremely knowledgeable, helpful AND friendly! (Though tired, they're dealing with a lot).

1. Make sure your documents are COMPLETELY filled out BEFORE coming. If not I guess do it in line outside but bring a clipboard or something to write on. They do have a LIMITED supply of paper applications and they run out so that's why they recommend coming with your own.
2. Be prepared to wait. Bring water, headphones, a portable charger for your phone, a book, playing cards, whatever. You're gonna have to kill some time. There is AC inside and god bless them a fan (and it's hot) but there's an outside area with tables should you brave the heat (some of them have umbrellas so it's not too bad). One lady brought lunch with her. Queen.
3. Be prepared to STAND too. There aren't enough chairs. Wear comfortable shoes.
4. There are NO public bathrooms.
5. There are vending machines that are cash/coin only. Not sure if it's expensive but at least those are an option.
6. There was a fruit vendor near here and that fruit looked glorious in this heat so BRING CASH and support your local vendor.

All in all, my partners appointment only took him like 5 mins lol. Other people's seem to take way longer.”

“I love the convenience of this location! If you are on the UCLA campus, it is THE place to send off your snail mail to other cities, states, and countries. Sure, it is a bit small and cramped, but they offer nearly everything you need a post office to do... mail pre-postage paid items, pay for postage on boxes, buy stamps, etc. They even offer free tape and scissors. The longest I have seen the line is 6 people, and it has never taken more than 15 minutes to get to the front of the line... even during tax season. My local post office takes far longer, so I typically bring all of my mailing to work to send off from this location. The student workers are friendly and knowledgeable. Mail is usually picked up at two times during the day (1 p.m. and 4 p.m., I believe) and this location does not receive any mail or boxes (which expedites the line).”

“I always see the same 2-3 people working the counters any time I stop by and they are always so kind. They do remember me and ask me about my day and just have a good conversation. No need for anyone to disrespect these workers”

“Idk what ppl are talking about, I scheduled an appointment for my passport came in, lady at the desk was very kind turns out I was missing a copy and she was super helpful told me to just go down the street and get a copy, came back and was in and out in 15 minutes workers were all cordial and nice, much much better than any DMV or passport office I’ve ever been to definitely will come here next time”

“Today I understand there is special and very good person who’s working there, she helped me and she has the best customer service. Her Name is Mary, thank you Mary, Appreciated ❤️”

“Long live the United States Postal Service! I've always had good experiences at this Post Office. The employees are helpful and knowledgeable. I've always been able to find parking in the parking lot and the overall atmosphere is clean and orderly. Thank you postal workers!”

“I use this Post Office most often and staff is very knowledgeable and friendly. They are willing to help you mail your package to benefit you w/ arrival time and give options w/ pricing. They never rush you and seem to love their jobs. The place is always clean and love you can just walk to the plastic curtain and drop off a package that doesn't need any postage; just drop and go. We will continue to use the USPS location.”

“Warning: DO NOT SHIP ANYTHING YOU ARE NOT WILLING TO LOSE! GO WITH FEDEX, MIGHT BE A FEW BUCKS MORE BUT YOU WILL NOT NEED TO DEAL WITH THIS WHEN IT HAPPENS TO YOUR VALUABLE PROPERTY.

MY STORY
I am filing this complaint regarding the mishandling of an insurance claim and the unreasonable process required to attempt to resolve it.

Shipping services purchased through USPS include up to $100 in insurance coverage. Based on that, this should have been a straightforward process. Instead, what should have taken a short visit turned into hours of my time and three separate trips to the post office. Only to have my claim denied, why, because they did not review the info I already submitted.

I initially filed my claim online and later received a letter instructing me to bring the item in for inspection. I followed those instructions. However, upon visiting the post office, I was repeatedly told to return because no one was available to assist me. They said I need a supervisor, and one is not always present.

I made three separate visits, each time complying fully with what was requested. On my final visit, after already investing significant time, I provided all documentation. During that visit, the power went out. Shocker.

At that point, I asked the staff to hold the item while they clarified internally what was needed to complete the process, in order to avoid yet another unnecessary trip. The staff was not apologetic, knowledgeable, or helpful throughout this process.

Despite fully complying with all requirements and making repeated efforts, my claim was still denied. The stated reason was that proof of value was not provided. However, this documentation had already been submitted with the initial claim. It appears no proper review was conducted before denying the claim, resulting in further unnecessary delays and wasted time.

This process was unnecessarily difficult, time-consuming, and inefficient. What should have been a simple insurance claim turned into a prolonged back-and-forth with inconsistent instructions. As a result, I spent HOURS resolving something that should have taken minutes. Over 3 to 4 hours, this makes me sick to think about.

As a high-volume shipper (over X packages per month), I rely on USPS services and expect a reasonable and functional claims process. This experience has significantly reduced my trust in USPS handling of insured shipments.

I have escalated this matter to BBB, USPS Consumer Affairs and the Office of Inspector General.

Desired Resolution: Work on your process. No one should go through this.

I wish I could get back half the time I spent on this. I will never waste my time with them again. All trust is gone.”

“I was experiencing difficulties locating a package I sent to my clients, and Ryan went above and beyond to help resolve the situation. Thankfully the package was found and my client was able to pick it up, but regardless, his customer service was excellent throughout the process. I am very appreciative of him and his team's efforts.”