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“I have been using this store for a while now, and they're always fast and friendly. Even with a lot of Amazon returns, if the self-serve kiosk isn't working, someone is always there to help and never makes me feel bad for having a lot of items, which I've experienced at other stores. I've had a couple of things with Amazon get delayed, and that's not the UPS store's fault, and when I've called them, they've been incredibly kind and helpful. It feels rare these days to get personal service like that, especially with a big shipping company.”
“The ladies were amazing. We showed up needing stamps for 370 letters close to 5 and they even helped us put the stamps on the letters. They have such a nice store and are always incredibly helpful and friendly.”
“⭐️⭐️⭐️⭐️⭐️
Hands down the BEST UPS Store I’ve ever been to. The staff here are total rockstars—friendly, fast, and always on top of their game. Whether I’m dropping off a return, shipping something important, or just grabbing a few supplies, they make it quick, easy, and honestly enjoyable (which is saying a lot for errands!).
They’ve saved me more than once with last-minute help and never make you feel rushed or like a burden. You can tell they actually care, and that kind of service is rare these days.
If you’re looking for a place that gets things DONE and treats you like a human while doing it—this is it. 10/10 would recommend every time.”
“I highly recommend Unique Packaging! I received excellent service from them, they have very good knowledge on how to prepare and mail large packages within and outside of the United States.”
“Mariah completed a print order for me for my wedding. She was extremely knowledgeable, quick, and helpful. She also went out of her way to score my place cards for me free of charge to make them easier for me to fold.”
“8/4/25- new review. I would like to add that the employees that worked today were so incredibly amazing. My pup has passed away a couple days ago and it was my first day off from brand new hi on so I had been pushing my emotions down really far. I thought getting out today to run couple errands would help and it prob wasn't the best idea. I had a crying meltdown in the store and your team was so incredibly compassionate. Helpful and patient. They didn't deserve any of that but they handled it with so much compassion and professionalism.
Also, Jude was great a few months ago when I came in. He went above and beyond that day just like your team today went above and beyond. I'm truly grateful for all
I came in today to use the computer to print out some pictures of my email and was having a hard time. Jepia came over and was so helpful and was showing me how to do it but basically did it for me. Great customer service and so friendly with a big smile on her face. Thanks Jepia for all your help”
“Just went in at the last minute, in need of boxes and tape. Didn’t have exactly what I needed, but the clerk, Jennifer, was absolutely more than helpful. Went through all the back boxes, every nook and cranny for tape, called her boss, and helped me out in the end. This place is a great resource if you’re locally moving, and the prices are actually a LOT better than you would get at places like ACE. Thanks, Jen!”
“We rent an office space here for our law firm and it has been wonderful. It's a great space with big conference rooms, a full kitchen, and full office amenities. Kara and all the receptionists at the front are incredibly helpful and kind with our clients and other office tasks we need help with. They are so responsive and constantly finding ways to make our lives and jobs easier!”
“Intelligent Office - Denver - Cherry Creek was a PLEASURE to work with! Dottie is amazing. We also has space in a different location through a different company and I will NEVER use them again. The Customer Service from Intelligent Office was exceptional - the prices are fair and the communication is quick and friendly. I couldn't recommend this more!!!”
“I had an outstanding experience at The UPS Store #3779 in Broomfield, CO. Jim and Gavin’s customer service was exceptional. Jim went above and beyond he was incredibly knowledgeable, kind, and patient as he guided me through the best and safest way to ship some work equipment. His expert advice made a huge difference and saved me a lot of stress. It’s rare these days to find someone who genuinely cares and takes the time to help like Jim did. I’ll absolutely be returning to this location for all my shipping needs. Highly recommend!”
“Alexis was incredibly helpful and friendly during my visit to The UPS Store. He made the shipping process quick and easy, answered all my questions, and went above and beyond to ensure everything was handled perfectly. Great service with a smile thank you, Alexis!”
“I have had a solo office here for over seven years now. I just looked at my review from five years ago and all remains the same, but I will still update it a little to make it current. Tricia and Theresa are so kind and helpful! They do a great job answering my calls and greeting my clients! I give Intelligent Office - Lakewood my very highest recommendation!”
“Great place for shipping. They are vey courteous and helpful. They manage the space well and also have birds. You can take your dogs in. They are so quick and any you be in there for less than a minute.”
“I am writing to express my utmost praise and thanks to the UPS store in Golden, namely Beverly, Scott, and Katlyn, for the special help they provided to me in the shipping of some boxes that caused unusual problems. All solved with their expertise, assistance, pleasant attitude and care. Very refreshing in today's world. Thank you”
“I had 20 packages that needed to go out individually, and Mii Mii was there by herself handling it with total grace!! Not only that but she juggled shipping out my packages and customers that came in with joy. She was an absolute delight and I'm grateful that she was there to help me out!! Give this woman a raise!!”
“Shout out for Bryce! He was manning both registers one day when I came in and going back and forth between the two to help both lines. Impressed with his efficiency!”
“Very quiet and relaxed atmosphere; the man working there today at noon was very helpful in finding me the box size I needed as it was an uncommon size. Thank you for your service!”
“Excellent service!! I was in a time crunch on my lunch break, Mona and Dez made the shipping process so easy for me. Will definitely be using this location again.”
“Rozohn was a tremendous help to me today, opening a PO Box he printed stuff out for me emailed he did everything. He was very polite, courteous and patient with a smile. I was very well satisfied with his service. :)”
“I cannot say enough about the incredible service provided by Scott and Marie at the downtown UPS Store. I use this location for both personal and business shipping, and every experience has been exceptional thanks to these two.
They are the perfect combination of friendly, professional, energetic, and knowledgeable. No matter how busy it gets, they greet you with genuine warmth and hustle to help everyone quickly and efficiently. It’s clear they take pride in their work, and it shows in every detail from expertly packaging fragile items to offering smart shipping advice and remembering their regular customers by name.
Living downtown, this store has truly become a neighborhood staple in the heart of LoDo. What sets this location apart is them. Their consistent, above and beyond service is why customers return again and again, even with other shipping options nearby.
If you're in the area, skip the rest and go straight to the best. Scott and Marle are the heartbeat of this store, and they make every visit a pleasure. UPS is lucky to have them, and so is downtown Denver.”
“I had a store associate Cat, help me with an Amazon return. She was extremely friendly, hardworking, and patient with me. I appreciate you Cat! Thanks for making a positive difference at this store!”
“Lyndsey Lucero was an amazing employee she helped me with all my questions and concerns of my package, I could not thank her enough for answering EVERY question I had she had so much patience with me, and really took the time to explain each every option I had to send my package. I will definitely come back to this location especially because her customer service was ELITE!!!!”
“One of the employees spent extra time helping me with resending an email to print a return label. It was originally sent in low resolution and wouldn’t have been usable.”
“Abolghasem Esmaeili and his brother helped us above and beyond their duties to provide a newly originated document to be executed and notarized by us for a friend. They spent a considerable amount of time to help us do something a different UPS Store would not do. These guys are the BEST!”
“The best service I have ever received at any UPS store! The clerk Wenbo was prompt, courteous, and professional. Assisted me with a return and went above and beyond.
Haven’t been treated this well in customer service in a long time. Thank you!”
“I was helped by a younger guy with awesome piercings and was in and out in less than 5 minutes! Glad the other reviews didn’t dissuade me from coming here—only saw one other employee while I was in, no sign of the grumpy gal that others seemed to be complaining about.”
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“I urgently needed a document notarized, and I hadn't even realized that was a service offered until I looked it up. I was able to get fast, friendly help with that at the closest location to my home. Amidst moving to a new apartment, my husband was able to purchase some more packing tape there as well.”