Hardware Stores in Aurora, CO

“Huge thanks to your employee Ace who helped me with my license plate screws that were cemented on. He also got me new screws and put them on my plate! Amazing customer service skills, please give him employee of the month.”

“Update 03 02 2025
Went from a 2 to a 5. Staff was available, friendly, and helpful. Everything was in stock. I'm near the Southlands mall in Aurora CO. A store in the area is greatly needed. There are many empty storefronts available. The store here would be same distance as from the Alameda store to the Hampden store. A demographic ripe for the picking. Thanks Harbor Freight!

On this visit I was throughly unhappy. I hand checked to see if a product was available and it was. I came off the jobsite and found the item was not there. Took an hour out of my day. Went to another hardware store for the product.”

“Randy was very professional, quick, and delightful to deal with! Brandon, not once but twice, joyfully and proactively helped me load a 113 pound saw both on the cart and my truck!”

“ACE is a special place.

I grew up not too far from an ACE hardware store and I have spent a lot of time in my life wandering the hardware section, looking for bits and bobs to fix a cabinet or put the car back together. The bulk hardware has a special place in my heart.

This store is quite cramped, and they stock it as high as they can to make good use of the space.

It's nice to have somewhere to get keys duplicated or a small amount of paint to touch up a wall. The staff here is attentive and helpful anytime I need something from a locked case. I find it to be a lot more useful than the big box stores. I only go to their competitors when I need some bulk material ACE doesn't carry. Otherwise, it's nice to be able to zoom in, grab three or four odds and ends, and zoom out. Friendly staff and fast checkout. The way it should be.”

“Shout-out to Tony at Ferguson in Pomona California!!! My company ARS only uses Ferguson for all our HVAC needs...Why??? Cause they are the best about getting anything and everything we need!!! They even have a small dispensary in the back... oh I think that's not supposed known. I hope corporates not reading this”

“I love my Lowes store. (01 14 2024)
The Pro is particularly exceptional. Jen has been a tremendous help, always ready to assist, even helping me order blinds more than once. Tresa is always a pleasure and I've never seen her without a smile and that make me smile. And forget about Steven. He's always looking for some way to help. There's so many others too numerous to mention especially when it comes to help in plumbing. Thanks Lowes for have so many awesome employees!

Jake is cool, Anthony the plumbing guy, and Deneen.oh and don't forget Allison and Kim. I don't have do the Covid crawl just to get in either. Parts are getting a little sparse though.”

“Super friendly people work here I was looking for some shut offs and the gentleman in the plumbing department came up to me and asked if he can help me find what I needed and he took me right to the shut off valve that I need he’s was super helpful and I was able to get out the the store in a timely manner.”

“I hope management is reading this review because the 5 stars is only for your team members and 0 stars for your self checkout terminals.

Just had the most ridiculously frustrating checkout experience that caused my two item checkout to turn into a more than 30 minute ordeal. The machines kept freezing, so I had to wait around while the computer and credit cards terminal rebooted. Then I was sent over to customer service to get more help.

I had to redo my checkout multiple times. I was finally able to get my order through and get my receipt, but then the cash box wouldn’t open. So I had to wait around again while they were trying to figure out how to open the cashbox. Someone finally came to get it open but not a single person apologized from management for the inconvenience. Really?

Huge shoutout to Ismael who stayed with me from start to finish to make sure this was resolved. Please give him a raise or I will poach him away to my office because he is the sweetest person ever.”

“Scott Raymond is the best! We have had a great experiences every time we have the good fortune of Scott helping us. First with an entry door 12 years ago, then with a barn door several years ago and now with a pantry door. He always takes the time to explore options and talk to us about skills to do the work ourselves if we desire. He is knowledgeable, patient and all around nice guy!”

“Big chains frequently receive bad reviews, largely because of staffing issues and trickle-down effect (issue) related to those issues. I wanted to take a minute to give some much needed praise to the management team at the Aurora Home Depot #1501 and Sedgwick, their claims management company. Exactly one week ago I backed my big ol' pickup truck into a parking space just like I've done thousands of times before. From the view of my backup camera I could see that there was a tree just behind the curb of my spot, what I didn't see was the tree branch that protruded over and into my parking spot...then I heard the sound of glass shattering and knew that could only mean one thing. The very cool all-glass rear door of my extended-height topper must have hit something...but what? I could see the tree a safe distance from my rear bumper in my camera, I was perplexed. This is where the "picture is worth a thousand words" saying comes into play. Either Home Depot or Sedgwick could have said "you backed your truck into a tree and think it's our fault?" Rather, they both saw their liability in the incident and ponied up to pay the roughly $1K it's going to cost me to replace the rear door. Thank You!”

“Zach from the tool rental department was very helpful. Overall their prices are fair. However, beware this store apparently gets so busy sometimes that you could be on hold a good hour or so for the tool rental department.”

“Zach from the tool rental department was very helpful. Overall their prices are fair. However, beware this store apparently gets so busy sometimes that you could be on hold a good hour or so for the tool rental department.”

“I want to give a huge shoutout to Ms. Nerita I. in the painting section at this store! She was absolutely amazing in helping us find the exact color we were looking for. Back in August 2024, we had purchased a 5-gallon bucket of paint, but unfortunately, the paint had spilled on the scan code, making it unreadable. Despite this, Ms. Nerita was able to identify the color by just two letters on the label. Instead of simply matching it to a similar color, she took the time to ensure we got the exact shade we wanted.

Ms. Nerita was incredibly friendly, knowledgeable, and professional. Her dedication and expertise truly saved us from what could have been a frustrating situation. Thank you so much, Ms. Nerita, for your outstanding customer service and for genuinely wanting to help us.

This store needs more employees like her! Happy New Year and many blessings to her. I hope she gets the recognition she deserves for going above and beyond.”

“Albert and Richard were really helpful. I was walking around the store looking for an item I could not find and both young men went out of their way to help me find what I was looking for. Thank you for the amazing customer service experience.”

“Five stars for Clark at Home Depot!I was extremely impressed with the service I received at Home Depot today. I needed to buy blinds last minute, and Clark, a friendly and helpful employee, went out of his way to assist me. He helped me choose the right blinds for my needs, and even cut them to size for me. I'm so grateful for his help, and I highly recommend Home Depot to anyone looking for excellent customer service.”

“Not a bad spot. The parking lot is usually pretty full. I recommend parking by the exit, that's where all of the registers are inside. I find it easier to get in and out this way. The staff always seem to be friendly too. We appreciate it. Thanks for all the hard work during these times.”

“I went in to look for a tool. Lenae, though at the checkout registers, took the time to find me an associate who assisted me. It was very early in the morning but she was very cheery, willing to assist and also assisted me again at the register after I was done. Keep up the great work Lenae! They should be proud to have you!!”