Hardware Stores in Brighton, CO

“Perfect if you need to go inside just go around the back they are under construction expanding right now! The guys inside were great and helped get the connection I needed”

“This place is great for people who love their pet they have an awesome selection for dog and cat food decent priced also and a lot of treats and toys I love it here”

“I bought a high end BOSCH dishwasher at the Brighton, Colorado Lowes. The salesman gave me a brochure that said there was an up to $300 rebate on installation. The dishwasher was delivered yesterday but when I tried to apply for the rebate online, my sales information wasn't accepted. I spend hours calling Loews Customer Service and rebate, BOSCH Customer Service and rebate. Each said it was the other's problem. I turned out that that particular dish washer actually didn't qualify for the rebate that had been handed to me. I finally went to the Brighton Lowes where I bought the dishwasher and talked to the store manager, Allegra. She understood that I was sold the dishwasher with the understanding of the rebate and refunded me the amount of the installation on my credit card. It's not often that you find a store that does the right thing like this for a customer.”

“Horrible customer service. They dont adhere to their own guidlines or company policys.

Update: After talking with customer service and the store managers they honored what customer service stated. It took a few conversations but they were reasonable.”

“I can't remember the last time I experienced truly great customer service. I stopped in the appliance department for assistance with an online order I had placed and Sharon went above and beyond my expectations to ensure the best possible outcome for my situation. After she assisted me, I was much happier with my purchase. So much so that I decided to add another appliance to my order. I went back a couple of days later to adjust the order and she was able to help me, once again. I really appreciate the time Sharon spent and her patience while I made my decisions.”

“Joel in the Appliance Department at Lowe’s is hands down the best appliance salesperson I’ve ever worked with. As a Marine veteran, his professionalism, integrity, and attention to detail really stood out from the moment we started shopping.

He made our purchase of a Samsung Bespoke AI refrigerator completely seamless and genuinely enjoyable. He took the time to understand our needs, walked us through all of our options without any pressure, and thoroughly explained the extended warranty (which I highly recommend after hearing everything it covers).

What impressed me most was his personal approach. He treated us like people instead of just another sale, answered every question with confidence, and made sure we felt comfortable with our decision before we left. It was honestly one of the best appliance purchasing experiences I’ve ever had.

Because of Joel, we’ll be coming back to this Lowe’s for all of our future home improvement projects. Employees like him are hard to find, and Lowe’s is lucky to have him. If you’re shopping for appliances, do yourself a favor and ask for Joel—you won’t be disappointed.”

“I can't remember the last time I experienced truly great customer service. I stopped in the appliance department for assistance with an online order I had placed and Sharon went above and beyond my expectations to ensure the best possible outcome for my situation. After she assisted me, I was much happier with my purchase. So much so that I decided to add another appliance to my order. I went back a couple of days later to adjust the order and she was able to help me, once again. I really appreciate the time Sharon spent and her patience while I made my decisions.”

“They try to be helpful. But a bunch of younger people working there that doesn't have experience in the trades. Not knowledgeable enough to make suggestions”