O'Reilly Auto Parts in Aurora, Colorado, is a well-regarded store located at 11315 East Colfax Avenue, offering a wide variety of auto parts, tools, and essential services. Customers appreciate the friendly and knowledgeable staff who are eager to assist with any inquiries. The store provides various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also features a Loaner Tool program, allowing customers to borrow tools for a refundable deposit. Many reviews highlight the exceptional customer service, particularly during stressful situations. One customer shared a heartfelt experience where the staff went above and beyond to help replace a dead battery while they were at the hospital, showcasing their commitment to customer satisfaction. Others praised the store's good selection of parts and the helpfulness of the employees, including the ease of returning items that were not needed. While a few customers noted past experiences with less knowledgeable staff, the overall sentiment is positive, emphasizing the store's dedication to providing assistance and quality service. With over 6,000 O'Reilly locations across the U.S., this store is a reliable choice for automotive needs.
Aaron help me choose the right battery get it replaced and when they didn't have it in stock help me get to another store to get the right one I really appreciate that help
June 2026
They're busy so you'll wait a while. Feels like the salesmen aren't in a hurry to get to you. Be prepared to wait.
May 2026
Anthony is an absolute legend. He put my battery in, and when it didn't work he also helped replace the terminal. This kid is going places and he's going to have his own super successful business someday. His customer service was off the charts. 10/10. Much appreciated!