NAPA Auto Parts - Havana Auto Parts is dedicated to providing quality auto parts and exceptional customer service. Customers appreciate the knowledgeable staff, who offer helpful advice for vehicle maintenance, such as oil changes for older models. While the store has a reputation for great service, there have been recent concerns about stock levels and the responsiveness of staff, particularly during busy times. Some customers experienced difficulty reaching the store by phone, and there were instances of certain parts being unavailable on the same day. However, the professionalism and warmth of the employees, including the manager, have received praise, making customers feel valued. With options for curbside pickup, delivery, and in-store shopping, NAPA aims to serve the greater Aurora area effectively. Overall, NAPA Auto Parts - Havana Auto Parts is a reliable choice for anyone needing parts for cars, trucks, farm, or marine vehicles.
Online ordering and in-store pick up for car batteries was extremely easy and efficient. The batteries arrived ahead of schedule and the team at the store were polite, professional and helpful.
January 2026
Having what you need for a good price is always satisfying to the DIY guy. Good job NAPA!
