PetSmart is a leading pet supply and services retailer offering over 10,000 products both in stores and online. It caters to a wide range of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals such as guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations provide additional services like dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. Shoppers appreciate the helpful staff, with associates often assisting in finding products and offering advice, making the shopping experience smooth and cost-efficient. The grooming services receive positive feedback, with staff members like Levi and Molly praised for their friendly and attentive care. Although busy times can be chaotic, customers find the grooming prices to be affordable, and the staff’s excellent customer service ensures pets and owners feel well cared for. Overall, PetSmart is a convenient, friendly, and well-equipped destination for pet owners.
Came here for grooming - amazing staff. My pup was so happy and comfortable with them. I knew she was in great hands. She came out looking soft, beautiful and so excited! Clean store, easy to find everything.
January 2026
Their customer service is best . They were helpful and patient in service
November 2025
I had one of the worst experiences with trying to buy fish for my tank at Petco, I will not be going back. PetSmart went above and beyond helping my get some fish for my tank. They have a large selection of fish and very clean. Thank you so much for your help! Greatly appreciated.
