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“Lowe’s Home Improvement is a great place to find everything needed for home improvement projects. The store has a wide selection of products, competitive prices, and helpful staff who are always willing to assist. I appreciate the convenience and variety, and I’ve had a great shopping experience here. Highly recommended!”
“this is by far the best Ace hardware in the state I come to this one specifically I just dealt with Tristan and Travis and my God they go above and beyond for their customers they are by far the most customer savvy Ace hardware that I've ever met”
“I purchased a water heater from this store and couldn’t be happier with my experience. Toby provided excellent advice and recommendations, without any pressure to buy. He was responsive, knowledgeable, and candid in addressing all my questions and concerns. Every staff member I’ve spoken to on the phone has been friendly and helpful. I highly recommend this store for all your plumbing supply needs.”
“Huge Thank You to Mikey in the paint department. I called in an order about 15 minutes before they closed and arrived about 5 minutes before they closed and Mikey had everything ready. He also helped me quickly find one other item in the paint department that I needed.”
“Lady that worked the register today is a rockstar. Went in to buy some scaffolding and was amazed at the customer service that she provided between getting my item. which wasn't on the floor, answering the phone, pitching memberships and warranties, all while smiling. Hope she is appreciated.”
“Victor (at checkout) was excellent in his service to us! He pointed us to a discount that was available for our purchase all while being professional and friendly. Give that man a raise! We shop here often and will definitely be back.”
“I had a great experience at Ace Hardware Arapahoe Crossing thanks to Tanner. Tanner was friendly, knowledgeable, and went above and beyond to help me find exactly what I needed. He took the time to answer my questions, offered helpful advice, and made the whole shopping experience easy and enjoyable. It's great to see someone who genuinely cares about customer service. I'll definitely be coming back because of the excellent service. Highly recommend asking for Tanner if you need help!”
“Zach from the tool rental department was very helpful. Overall their prices are fair. However, beware this store apparently gets so busy sometimes that you could be on hold a good hour or so for the tool rental department.”
“Big chains frequently receive bad reviews, largely because of staffing issues and trickle-down effect (issue) related to those issues. I wanted to take a minute to give some much needed praise to the management team at the Aurora Home Depot #1501 and Sedgwick, their claims management company. Exactly one week ago I backed my big ol' pickup truck into a parking space just like I've done thousands of times before. From the view of my backup camera I could see that there was a tree just behind the curb of my spot, what I didn't see was the tree branch that protruded over and into my parking spot...then I heard the sound of glass shattering and knew that could only mean one thing. The very cool all-glass rear door of my extended-height topper must have hit something...but what? I could see the tree a safe distance from my rear bumper in my camera, I was perplexed. This is where the "picture is worth a thousand words" saying comes into play. Either Home Depot or Sedgwick could have said "you backed your truck into a tree and think it's our fault?" Rather, they both saw their liability in the incident and ponied up to pay the roughly $1K it's going to cost me to replace the rear door. Thank You!”
“Shout-out to Tony at Ferguson in Pomona California!!! My company ARS only uses Ferguson for all our HVAC needs...Why??? Cause they are the best about getting anything and everything we need!!! They even have a small dispensary in the back... oh I think that's not supposed known. I hope corporates not reading this”
“I hope management is reading this review because the 5 stars is only for your team members and 0 stars for your self checkout terminals.
Just had the most ridiculously frustrating checkout experience that caused my two item checkout to turn into a more than 30 minute ordeal. The machines kept freezing, so I had to wait around while the computer and credit cards terminal rebooted. Then I was sent over to customer service to get more help.
I had to redo my checkout multiple times. I was finally able to get my order through and get my receipt, but then the cash box wouldn’t open. So I had to wait around again while they were trying to figure out how to open the cashbox. Someone finally came to get it open but not a single person apologized from management for the inconvenience. Really?
Huge shoutout to Ismael who stayed with me from start to finish to make sure this was resolved. Please give him a raise or I will poach him away to my office because he is the sweetest person ever.”
6:30AM - 5PM
14900 E 39th Ave, Aurora
Hardware Stores
“The first time I visit this places it constraction material looks good but i give 4 star b/c on the merchandise they didn't have price tag you have to ask the associate that only i didn't like it”
“Not a bad spot. The parking lot is usually pretty full. I recommend parking by the exit, that's where all of the registers are inside. I find it easier to get in and out this way. The staff always seem to be friendly too. We appreciate it. Thanks for all the hard work during these times.”
“I had a great experience thanks to Jeff, Mike, and Barbara. Jeff and Mike were incredibly patient, took the time to answer all of my questions, and helped me find exactly what I needed without making me feel rushed. Barbara at checkout greeted us with a smile, was very kind, and made the checkout process easy. Thank you all for the excellent customer service I really appreciate it!”
“Yesterday, 8/10/26, I met Zach in the paint department of the Saddlerock store (#1528). He was absolutely amazing! Zach went above and beyond to help me find a product I was looking for and I am so appreciative of him! He deserves major kudos for his customer service!”
“Our experience at this Home Depot was incredible. We went to the area where we were looking, and as soon as we arrived, this person helped us immediately, and we found what we were looking for. 10/10”
“Best customer service experience I've had in 25 years. Darrel handled my return with several different receipts and some items with no receipts. It was a process, but he was very kind and took his time with me and got everything we needed returned and corrected. He made my day, thank you Darrel!”
“The two ladies at the self checkout were great, pleasant and helpful. Great customer service ? didn't get their names but one is blonde and one dark haired with lovely eyelashes.”
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“Went in Saturday evening and received indifferent customer service. Tried again today during the day and was pleasantly surprised with the good service. Updated review to reflect.”