This Verizon store in Aurora provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. Reviews highlight truly exceptional and compassionate service, with staff frequently going out of their way to help. Employees are described as amazing, wonderful, kind, patient, and the best. They offer very detailed explanations, even for complicated processes, and are thorough in answering all questions. Service is noted for being very quick, with minimal wait times in the store. Staff are very knowledgeable and consistently look for ways to save customers money on their bills and plans. This includes finding generous trade-in values, bundling devices, and identifying savings on home internet. The experience leads customers to highly recommend the store and specific representatives to friends, with many stating they will be coming back.
I visited the Verizon store seeking help unlocking an iPad that has not been used on Verizon for over a year. Dillon was sympathetic and made an heroic effort to help. Ultimately we couldn’t surmount the Verizon roadblocks, but I am grateful for Dillon and think he’s a credit to the company.
September 2025
I haven’t had the best experience with Verizon Wireless since I’ve been using them
May 2025
Good vibes..people no there products and very fast and helpful.
