This Verizon store in Aurora provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. Reviews highlight truly exceptional and compassionate service, with staff frequently going out of their way to help. Employees are described as amazing, wonderful, kind, patient, and the best. They offer very detailed explanations, even for complicated processes, and are thorough in answering all questions. Service is noted for being very quick, with minimal wait times in the store. Staff are very knowledgeable and consistently look for ways to save customers money on their bills and plans. This includes finding generous trade-in values, bundling devices, and identifying savings on home internet. The experience leads customers to highly recommend the store and specific representatives to friends, with many stating they will be coming back.
Went in today for an upgrade with help from Oran. He was very kind and very patient. He answered all of our questions and finishes with us in a very timely manner. Very satisfied with our visit today.
July 2026
Oran was super helpful and patient. I got my new phone set up super quick with his help.
July 2026
The service rep was soooooooooo patient with doing the win back account. We are very grateful for his service.
