Verizon offers a variety of services including the latest mobile devices, 5G home internet, and business solutions. Customers can visit the Brighton store for in-person assistance or shop online for convenience, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Recent reviews highlight a mix of experiences. Some customers praised helpful staff members like Edyn and Anthony for their support during upgrades, while Carlos received special recognition for his knowledge and care for clients. However, there were also notes about long wait times, crowded conditions, and less personable service. Additionally, some customers expressed dissatisfaction with recent changes in customer service and fees associated with setting up new phones. Overall, while many appreciate the helpful staff, some have faced challenges during busy periods.
The most amazing service ever garret was a great help!!! Figured out my bill and even talked to customer support for me!!!! 10/10 would recommend this Verizon store to anyone. It was clean not busy and quick and easy!!!!
March 2026
Thank you so much for you're service! You helped us out so much.
March 2026
Wesley provided amazing customer service! He took the extra time to make sure I left with a fully operational phone. He was able to meet and exceed my service needs. Thank you for the exceptional customer service. Customer for life!
