Verizon offers a variety of services including the latest mobile devices, 5G home internet, and business solutions. Customers can visit the Brighton store for in-person assistance or shop online for convenience, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Recent reviews highlight a mix of experiences. Some customers praised helpful staff members like Edyn and Anthony for their support during upgrades, while Carlos received special recognition for his knowledge and care for clients. However, there were also notes about long wait times, crowded conditions, and less personable service. Additionally, some customers expressed dissatisfaction with recent changes in customer service and fees associated with setting up new phones. Overall, while many appreciate the helpful staff, some have faced challenges during busy periods.
Garren helped us with a complicated transaction! Thanks bud!
July 2026
Noel was great. He helped my wife navigate from a iphone 7 to a newer version. He covered all the basis. She left the store comple set. Great experience!
July 2026
We were helped by Noel and I have zero complaints, I would recommend him to anyone needing Verizon assistance in our area
