I have been here several times with an appointment and have waited anywhere from 25-50 minutes after checking in for someone to help to me. When they get to you, the Geniuses can be a bit condescending . I drive to Cherry Creek or Boulder to not come here.
October 2023
This is the worst store to pick up your new phone if you purchased it online and specially if you have a trade in. Do it somewhere else. They need to hire people who know what they’re doing there!Maybe they can do a lot better if they sell potatoes and beans instead of electronics……
September 2023
Was not happy with customer service here. Laptop lasted less than 4 years and was told this is standard. Didn’t realize apples quality had dropped so far. Show empathy when your products breakdown years before the should.
