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“Serjio might be th3 customer service / sales guy I've ever met. He was honest and personal with us about what choice to make and prioritized our customer experience instead of his own commission. He gave us a multitude of different options to take and he was incredibly personable and fun to talk to. Give this man a raise AT&T, only coming to this store from now on.”
“Eme was awesome and made sure we left with everything we needed at the best price. Thanks to her customer service this will be the only location we use from now on”
“I had a great experience at the T-Mobile store in Flatirons. Martin R. was extremely professional and went well beyond what was required to help me. I originally came in because I was unable to receive text messages, and he quickly diagnosed and fixed the issue.
While helping me, he also noticed I was being double billed each month for device protection insurance and corrected that as well. On top of that, my screen was cracked and he walked me step by step through how to use my insurance to get it repaired.
Martin didn’t just fix the problem I came in with. He looked at the full picture and made sure everything on my account was right. That level of attention and care is rare. Highly recommend this location and ask for Martin if you can.”
“Amazing job just got my 11 pro max repaired and got a free temper glass. Dropped it off a 20 foot ledge. Dude told me 25 minutes and got it done in 15. Can’t even tell it was damaged. You guys just earned yourself a Customer.”
“We had the pleasure of picking out a new phone with Luke. He was extremely professional and knowledgeable and did a great job helping us understand prices and the general process. He even gave us his personal number to call with any issues that came up with the new phone and helped us when we weren't even in the store. He went above and beyond of what was expected and made our experience as perfect as can be!”
“Dropped off my 13 mini for a Battery replacement and was an easy experience. They tried to upsell me but that's their job, and shouldn't detract from the experience.”
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“I was treated with so much respect today. I didn’t feel rushed in making the decisions to make my phone look great. The staff was very warm and friendly and I felt very comfortable with them fixing my phone and making it look so cool.”